Phil is a great service person. Always keeps me updated on what's going on with my car. And brings my car to me when finished. Much appreciated.
11/16/2024
Bonnie A. VERIFIED CUSTOMER
Greeted immediately and job was done in a very timely manner.
11/16/2024
Joyce H. VERIFIED CUSTOMER
Conner was very pleasant and professional. He provided a thorough assessment of services my car required with the anticipated costs. Conner is an employee to be proud of.
11/16/2024
Patrick G. VERIFIED CUSTOMER
Everyone was so nice today. I appreciated the prompt service!
11/16/2024
Davin L. VERIFIED CUSTOMER
Well done
11/15/2024
Nathan B. VERIFIED CUSTOMER
I will call about this, but we were charged for a light bulb replacement and looking back at our last service receipt that same bulb was replaced a few months ago. I assume you all check the records and I imagine a bulb should last more than 3 months so I would have expected Serra Honda to replace at no cost. What flagged this for me was the bill of $106 when an oil change is typically $50. I saw we got tires rotated for $20 so that left $36 we were charged to change a $6 bulb that we had replaced last time we were there.
11/14/2024
Charlotte K. VERIFIED CUSTOMER
Excellent
11/14/2024
Jayme B. VERIFIED CUSTOMER
Connor was super helpful!!
11/14/2024
Andrea B. VERIFIED CUSTOMER
He always goes above and beyond he is excellent
11/14/2024
Charlene T. VERIFIED CUSTOMER
I was more than exceptionally pleased with every moment of Dwain"s service today! He and his driver went above and beyond!
11/14/2024
Nicole H. VERIFIED CUSTOMER
Connor was awesome! Great customer service! And so was the guy sitting in the desk next to him (I didn’t catch his name).
11/14/2024
Cheryl K. VERIFIED CUSTOMER
Dwain is always great to work with!@@
11/14/2024
Deborah B. VERIFIED CUSTOMER
Outstanding service!
11/14/2024
Collette S. VERIFIED CUSTOMER
Always a great experience. Thank you !
11/14/2024
Michael G. VERIFIED CUSTOMER
Philip did a great job
11/14/2024
James B. VERIFIED CUSTOMER
Terrific young man, very pleased with his knowledge and professionalism
11/14/2024
Kimberly W. VERIFIED CUSTOMER
Always pleasant and efficient
11/14/2024
Paul S. VERIFIED CUSTOMER
Very pleased with our first visit
11/14/2024
Mary L. VERIFIED CUSTOMER
Intake was smooth. Completed on time and they washed the car.
11/14/2024
Sawyer P. VERIFIED CUSTOMER
The person who I talked to was rude. They were also very vague whenever I asked them a question about what exactly they did to my car. And when I tried telling him the problems I was having with my car he was acting like I was crazy.