Thanks for quick service and giving me a ride to work!
4/25/2019
Christine G. VERIFIED CUSTOMER
Randy is always friendly and knowledgeable. He provided great customer service as always.
4/25/2019
Heather K. VERIFIED CUSTOMER
Great communication! Excellent customer service! He was honest about problems and told me the most urgent needs for my vehicle. I was able to make a decision on repairs that I was comfortable with and did not feel pressured at all.
4/25/2019
Brad H. VERIFIED CUSTOMER
Aside from the cost (nothing that could be helped with what had to be fixed) the service was great. According to what I was told, the service team stayed late to finish it and Randy came in for part of his day off to finish the paperwork. Couldn’t ask for anything more.
4/25/2019
Roger S. VERIFIED CUSTOMER
VERY FAST SERVICE
4/25/2019
Mike M. VERIFIED CUSTOMER
Appointment was originally on Monday but when I got there the parts weren’t there so had to reschedule. Should have contacted me. You had my email.
4/24/2019
Richard M. VERIFIED CUSTOMER
Satisfied with the service, had to return for a part & was not charged labor, excellent!!Thanks Dwain! Gotta Love my 99 Honda Accord! Rick
4/23/2019
Kevin L. VERIFIED CUSTOMER
Shawna was great!!!
Kept me informed the entire time. Great communication skills!!!
4/23/2019
Daniel B. VERIFIED CUSTOMER
Repairs, while disappointing on a new vehicle, were completed adequately
4/23/2019
Dorene A. VERIFIED CUSTOMER
As always, Dwaine makes me feel confident that my car is in the best condition. You never leave feeling taken advantage of, in fact you are made to feel like a special customer. You matter, your car matters. Maybe that is why I own 3 vehicles and they are all Honda’s! Thank you Dwaine, you are the BEST.
4/23/2019
Lorena G. VERIFIED CUSTOMER
As always Dwayne is so cordial and extra helpful. He's also the most knowledgeable person in service, so I always go with him. He is kind and funny and a blessing of a person :) Please continue to recognize his amazing customer service skills, also his multitasking abilities to service everyone with a smile even when he's extra busy. He reminds me of a busy bee, always on the go, go, go, go, go and no matter how busy he is, he treats everyone with respect and you never see him upset or grumpy. I just love dealing with him :) He deserves a raise, a bonus for working so perfect and hard. Employees like that deserve recognition :) Please make sure he gets something extra! Thank you kindly,
Lorena G
4/23/2019
Harvey B. VERIFIED CUSTOMER
Dwain does an excellent job. He is knowledgeable about Honda's, honest, efficient and friendly.
4/23/2019
Anne G. VERIFIED CUSTOMER
Dwain is fantastic. Always friendly and helpful. The only thing could be if you offered car washes with service. I've had that at all other dealers.
4/23/2019
Eric H. VERIFIED CUSTOMER
Awesome service from Dwain - always great!!!
4/22/2019
Michael M. VERIFIED CUSTOMER
Excellent job by the Serra Team ????
4/22/2019
Chad K. VERIFIED CUSTOMER
Thanks Dwain for all your help.
4/22/2019
Holly D. VERIFIED CUSTOMER
Shawna is great! She answered all my questions and made sure everything was right on my vehicle before I left. Thanks again!
4/22/2019
Ryan E. VERIFIED CUSTOMER
Simply put...Shawna is Awesome!! So impressed with her service! I had a complaint about a charge today, and she went above and beyond to help me out! Thank you Shawn for all you they’ll today, I greatly appreciate it. Look forward to seeing you soon.
4/21/2019
Sylvia D. VERIFIED CUSTOMER
Dwain and Ron are the reason we don’t go anywhere else, communication is clear and consistent. They offer the best service we’ve had anywhere.