Jesse was very thorough in explaining my car issue, along with the repair options. He was helpful in obtaining a loaner vehicle as well.
1/24/2019
Mary S. VERIFIED CUSTOMER
Always thorough and honest. Much appreciated
1/23/2019
Antonio A. VERIFIED CUSTOMER
I have a full warrantee . Thank you for your Service I am very satisfied. I'm sure when my car is a few years older I'll come to you for a new one .. Thank you ! Tony
1/23/2019
David M. VERIFIED CUSTOMER
Very nice service people.
1/23/2019
Jeffrey F. VERIFIED CUSTOMER
Only question - were my windshield wipers checked? They seem to be running hard this evening. Seems to me that they would ha e. Erm checked to see if they needed to be replaced
1/23/2019
Brenda B. VERIFIED CUSTOMER
Great job
1/22/2019
Todd H. VERIFIED CUSTOMER
Jessie was very professional and helpfull
1/22/2019
Cheryl B. VERIFIED CUSTOMER
Dwain does everything with his customers interest in mind. He is a major asset to the dealership and I hope he doesn’t retire until I quit driving! Keep him happy and I’ll be happy too!
1/22/2019
Jason R. VERIFIED CUSTOMER
Dwain is the best service advisor you have! Always a pleasure to work with, very knowledgeable, helpful and service with a smile! He deserves a raise and bonus!!????????
1/22/2019
Barb S. VERIFIED CUSTOMER
I appreciated being able to get in right away on a Saturday when we figured out over the phone that the issue was most likely a dead battery that likely needed to be replaced. Jesse and team replaced the battery, and had me on my way in less than an hour. I’m very grateful!
1/20/2019
Roland P. VERIFIED CUSTOMER
Excellent experience with Cody!
1/20/2019
Mark M. VERIFIED CUSTOMER
Great service. Thank you!! Danielle was AWESOME
1/20/2019
Gregory P. VERIFIED CUSTOMER
It’s always a pleasure to work with Dwain. I completely trust his recommendations and feel like he is looking out for my best interest.
1/19/2019
Peggy H. VERIFIED CUSTOMER
Jessie rocks!
1/19/2019
Shannon M. VERIFIED CUSTOMER
I am thankful and appreciative of Dwain’s consistent helpful & professional service.
1/19/2019
Curtis D. VERIFIED CUSTOMER
All is well. Appreciate Dwain’s great customer service.
1/19/2019
Evan A. VERIFIED CUSTOMER
Cody always does a great job explaining what is being done to my vehicles.
1/19/2019
Sylvain S. VERIFIED CUSTOMER
Dwain was most helpful and was indeed willing to bend over backwards to go the extra mile bu delivering our car to our door.
Service was performed at a reasonable cost, but that last part is the reason why Serra is our go-to place to get service. You guys are the best.
1/19/2019
Gordon G. VERIFIED CUSTOMER
It was a great experience as we were able to be picked up by friends and after that we were dropped off at Serra Honda. Since the vehicle was not completed at that time a shuttle was provided to take us to the Mall so we could walk and also do some shopping.
1/18/2019
Denise V. VERIFIED CUSTOMER
Came in for oil change and tire rotation. She noticed my car was over 30,000 and explained the maintenance and cost. Asked which items if any I would like done Very courteous and professional.