There is one thing that really upsets me, and that is to have something wrong with my Honda Accord. But Mr. Schiller made sure when I left Serra Honda I was a happy customer with a big smile. Job well done and a satisfied customer.
Thank you Mr. Schiller
1/18/2019
Paul W. VERIFIED CUSTOMER
Shawna was very attentive to my needs, provided good advice, and returned my car slightly earlier than promised. What started out as a rough day was quickly turned into a much better day thanks to her attentive service.
1/18/2019
Ivan E. VERIFIED CUSTOMER
I had no appointment, but got right in and work was completed quickly. Dwain was very helpful.
1/18/2019
Christopher B. VERIFIED CUSTOMER
Danielle was great to work with.
1/18/2019
Nancy H. VERIFIED CUSTOMER
Dwain and the rest of the team were great!
1/17/2019
Scott A. VERIFIED CUSTOMER
Service with a smile. Thank you!
1/17/2019
Emily J. VERIFIED CUSTOMER
Jesse Wells was absolutely fantastic!
1/17/2019
Marcia H. VERIFIED CUSTOMER
Great service.....thanks dwain!!!!
1/17/2019
Andrea S. VERIFIED CUSTOMER
Dwain provides top-notch customer service. I am so grateful to have him as my service rep. He is a gem!
1/16/2019
Michael H. VERIFIED CUSTOMER
Friendly and polite.
1/16/2019
Mary W. VERIFIED CUSTOMER
Basically, very satisfied but confused by the listed total on one page which says: Job #1 Total Labor and Parts $417.07; and then the total with tax jumps up to $444.85 with "shop supplies". I'm curious: What shop supplies cost $19.32? A few rags? That being said, I was treated very well- I think it was Randy.
1/16/2019
Tyler W. VERIFIED CUSTOMER
Great as always. Thank you!
1/16/2019
David . VERIFIED CUSTOMER
Great job
1/16/2019
William J. VERIFIED CUSTOMER
Shawna was very professional and extremely responsive to my need for emergency tire repair/replacement. She even provided best practice maintenance advice for the future that would me extend the life of my tires. Shawna was great and is a valuable asset to the Honda Grandville team.
1/16/2019
Aaron L. VERIFIED CUSTOMER
Brake lubricant found on surface of rear brake rotors. Brake fluid level filled to minium mark on reservoir. Slight spongy feel, may be due to lubricant on rear rotors. Not impressed considering the cost for service...
1/15/2019
Krystina S. VERIFIED CUSTOMER
Dwain did a great job and is always helpful.
1/15/2019
Paul S. VERIFIED CUSTOMER
We continue to receive excellent service from Dwayne and the crew at Serra Honda. They do great work on all our vehicles.
1/15/2019
Katie B. VERIFIED CUSTOMER
Very kind and helpful. Made me feel comfortable being in an unfamilair place.