I have always found the custom service at Serra Honda excellent!! Service of our vehicles has always been EXCELLENT!!! ????????
1/13/2019
Merle H. VERIFIED CUSTOMER
Dwain was very professional and helpful, answered all my questions and a very personal guy.
1/12/2019
Richard O. VERIFIED CUSTOMER
They did a good job. I’ll definitely recommend it to anyone.
1/12/2019
Jack W. VERIFIED CUSTOMER
Dwain is always very professional and courteous. He makes sure that all my needs are met before I leave!
1/12/2019
Jess H. VERIFIED CUSTOMER
Was great all around for service. Just wish the check engine lite wasn't such a expensive repair this time.
1/12/2019
Benjamin I. VERIFIED CUSTOMER
Shawna was fantastic and very polite. She was an excellent communicator! 5/5 stars ?? !
1/11/2019
Roger S. VERIFIED CUSTOMER
Dwain is awesome! Another great service experience.
1/10/2019
Wendy R. VERIFIED CUSTOMER
Dwain is always helpful and thorough. He is a huge asset to the company.
1/10/2019
Robert M. VERIFIED CUSTOMER
Always am very satisfied with Dwayne in the service Department. You could not have or find a more qualified, conscientious, caring employee than Dwayne. He treats us like we are the only customer there and our concerns are the only thing that matters. He is one terrific employee. And if I had a business, I would hire him “away” from Rivertown Honda.!!’
1/10/2019
Kaitlin W. VERIFIED CUSTOMER
Dwain was very kind and professional. He explained everything that was wrong with my vehicle to me, even showing me diagrams to help me understand better. He went above and beyond. I will be coming back in the future. Great first experience at Serra Honda! Thanks so much Dwain.
1/10/2019
Karen H. VERIFIED CUSTOMER
Would appreciate some type of customer loyalty program. Rivertown/Serra is the only service provider for all 3 of our Honda Vehicles and we service them per the recommended service schedule. Some type of discount to reward loyalty would be much appreciated.
1/10/2019
James W. VERIFIED CUSTOMER
Jesse was very nice. I was upset that I had a scheduled apt for 1030. I has scheduled with Jessica but when I got there my apt was not in the schedule and I was at your facility longer than I should have been
1/10/2019
Neal R. VERIFIED CUSTOMER
Service exceptional as usual.
1/10/2019
Barbara S. VERIFIED CUSTOMER
Was told recall repair would be three hours when appointment. When dropped was told it would take fours. Not completed until five hours. The recall stated repair takes hour and a half
1/10/2019
Alan L. VERIFIED CUSTOMER
Dwain has been helping with service on our Honda vehicles for several years doing a fantastic job. Always cordial and helpful. We really appreciate him and his assistance.
1/10/2019
Jacque W. VERIFIED CUSTOMER
Service department helped us out on short notice. They were SUPER. Positive attitude. Couldn't have adked for better service.
1/9/2019
Thomas B. VERIFIED CUSTOMER
Dwain was very friendly and helpful. Everyone including Terry (the shuttle driver) made my service visit a pleasant experience. This was my first experience at Serra. I was impressed.
1/9/2019
Michelle B. VERIFIED CUSTOMER
I very much appreciate the fact that the Honda team got my car in without an appointment and just an hour and a half before close. Thank you Honda!!
1/9/2019
Clayton H. VERIFIED CUSTOMER
Cody was extremely helpful! He went above and behind to make sure everything I needed was taken care of. Thank you!
1/8/2019
Edo Z. VERIFIED CUSTOMER
Got me in on time, reminded me we had missed a 15k service, great recommendations.