Danielle my customer service was exceptional. But 6.5 hrs (with a 8am appt that i was early to) for brake pads and turn of rotors was unacceptable. At the most the job should have been 2.5 hours. A HUGE thank you to customer service, thumbs down to the mechanic.
12/2/2018
Darryl R. VERIFIED CUSTOMER
Dwaine Schiller is great. He’s the reason that I keep coming back to the dealership for my service. I’m planning to buy another Honda. Dwaine will be a big part of the reason I do.
12/2/2018
David R. VERIFIED CUSTOMER
Dwain did a great job managing this service and keeping me informed. I very much appreciated him taking the extra time both when I drop the car off and when I picked it up. Dwain is a great service manager and the reason I continue coming back to Serra Honda.
12/1/2018
Victor S. VERIFIED CUSTOMER
Excellent service
12/1/2018
Jeffrey H. VERIFIED CUSTOMER
Customer service excellent. Dwain was professional and courteous. Oil change price very competitive. Would have liked a car wash. Minor detail. And I will come back in future. Jeff Hills
12/1/2018
Krista K. VERIFIED CUSTOMER
Danielle was so friendly and accommodating! I really appreciated her assistance!!!
11/30/2018
Carolyn M. VERIFIED CUSTOMER
I was short on time and the team took care of my airbag recall on my truck. Dwayne is a great asset there.
11/30/2018
Robert J. VERIFIED CUSTOMER
Dwain is alwas personable, professional, and efficient.
11/30/2018
Samantha P. VERIFIED CUSTOMER
Cody was super helpful, kind and informative. Best service I’ve experienced here so far.
11/29/2018
Cynthia D. VERIFIED CUSTOMER
I would recommend Cody as a service advisor. He called with details about my car when he said he would. He did a great job explaining my options and what the problem appeared to be. Thank you Cody and the Honda service team.
11/29/2018
David F. VERIFIED CUSTOMER
Great guy!
11/28/2018
Jason M. VERIFIED CUSTOMER
Dwain gave me great service this evening. It was my 1st time at the dealership, and they quickly got me in & out the door in a timely manner.
11/28/2018
Jean K. VERIFIED CUSTOMER
In future hopefully problem my vehicle had will be picked up by Honda at plant that built it!
11/28/2018
Randy R. VERIFIED CUSTOMER
He is very professional and simply a likable person! I am very happy with how everything went today! Thanks
11/28/2018
Adam B. VERIFIED CUSTOMER
Great service. Got in quick and fixed within a day. Nice work.
11/27/2018
Vernon J. VERIFIED CUSTOMER
Work done well
11/25/2018
Kelly R. VERIFIED CUSTOMER
This dealership is GREAT! I am new to the area and both times I have come to see your service staff I’ve had a positive experience. Keep up the good work!
11/25/2018
Brian B. VERIFIED CUSTOMER
Cody is excellent at doing his job. Thx
11/25/2018
Catherine C. VERIFIED CUSTOMER
Randy was helpful (again) when the service dept was backed up.