Dwaine always exceeds my expectations.
As an example yesterday I brought my MDX in for
An oil change and tail light issue. As I drove in I
realized I had a flat tire. When the car was finished
he had the guys put the donut on at no charge,
quoted me a price on new tires which I knew
needed replacing, explained the LED light
assembly would need to be ordered AND
Mentioned at my next appt the 60k maint
Should be done and what the cost would be.
11/3/2018
Bradley F. VERIFIED CUSTOMER
Thank you Dwain
11/3/2018
Gabriel D. VERIFIED CUSTOMER
Dwaine is outstanding
11/2/2018
Ronald H. VERIFIED CUSTOMER
Thank You for all your help Randy. I know the CRV is ready for the trip now.
11/2/2018
Kendra W. VERIFIED CUSTOMER
Dwain has incredible customer service skills and his genuine caring and honesty are more than refreshing in today’s world. Will definitely be coming back.
11/2/2018
Melissa H. VERIFIED CUSTOMER
My service advisor was wonderful but I got a $58 bill on a recall and the tech was going to change a brake pad but didn't bc they all needed to get replaced. He said he wasn't going to charge me for looking. When I was done with the recall I got a 58 bill. With 4 bucks for a part.
11/1/2018
Evan A. VERIFIED CUSTOMER
I have worked with Cody a few times in the past and he is always very good at keeping me informed about my vehicle’s status. He has also been able to be flexible if I need a ride back to work or need to be picked up. Your service has always been top notch.
11/1/2018
Susan R. VERIFIED CUSTOMER
Randy kept me updated and was very professional. He even arranged for me to He arranged for me to be dropped off at home while they worked on my CR-V. And then had my vehicle brought right up to me while I was making my payment. Great service, helped to mitigate the cost. Thank you! Susan R
11/1/2018
Douglas K. VERIFIED CUSTOMER
I am seriously worried that the crash avoidance system will fail again and will do more harm than good.
11/1/2018
Vernon J. VERIFIED CUSTOMER
Jesse was very helpful and knowledgeable! Will always come here for service.
10/31/2018
Richard O. VERIFIED CUSTOMER
Dwain always treats me fair and gives me the facts, good or bad. The service is good at Rivertown Honda and that along with Dwain and the other service managers i have dealt with, is what keeps me coming back.
10/31/2018
Joel P. VERIFIED CUSTOMER
Dwain was kind and knowledgeable Always going the extra mile
10/30/2018
Alicia H. VERIFIED CUSTOMER
I only go to Dwain when it comes to my car services. I trust him, I know he will always do his best for my convenience. He is very professional and always willing to help!
10/29/2018
Matthew J. VERIFIED CUSTOMER
Thank you Randy for the help. I appreciate the team getting our car done the same day. Awesome job!
10/28/2018
Andrea P. VERIFIED CUSTOMER
Great service. Thank you n
10/27/2018
Kenneth/Toni L. VERIFIED CUSTOMER
Pleased with the service and communication
10/27/2018
Michelle L. VERIFIED CUSTOMER
Dwain is THE BEST! He cares with for his customers thru his diligence and communication.
10/26/2018
Autumn D. VERIFIED CUSTOMER
Great service! Dwain was very helpful and I did not feel like he was trying to screw me for money like I’ve felt as some other car dealerships/shops:)
Will come back!
10/26/2018
Raymond B. VERIFIED CUSTOMER
Danielle did a great job and I plan on buying my new tires from her in the future.