Appreciated the very courteous follow-up! Also very much appreciated the personal pick up & delivery service provided by Floyd Tuttle! Thank you both SO much!!
10/10/2018
Gareth K. VERIFIED CUSTOMER
Dwain was exceptionally professional.
10/10/2018
Jason V. VERIFIED CUSTOMER
great job! thx
10/10/2018
Jessica J. VERIFIED CUSTOMER
Dwain is a great at customer service. I make sure to always ask for him by name anytime my vehicle needs service. He is honest and kind and goes the extra mile every time!
10/9/2018
Donald H. VERIFIED CUSTOMER
Good job
Expected a battery problem ended up with an alternator surprised at the $800 bill
10/9/2018
Gaylord S. VERIFIED CUSTOMER
Very impressive as this was my first experience with the dealership and with Honda.
10/9/2018
Roseann B. VERIFIED CUSTOMER
Really appreciate that even though I didn't have an appointment, you still fit me inti the schedule.
10/9/2018
Suellen K. VERIFIED CUSTOMER
Good service.
10/9/2018
Son-Thai V. VERIFIED CUSTOMER
Mr Dwain is a very humble, kind and caring man. From the initial phone consultation to the customer service received from him at the service center, we are extremely pleased. He is a true professional! May God Bless all of you as you continue to help people daily!
The Vu Family
10/7/2018
Karla B. VERIFIED CUSTOMER
I love you guys you go above and beyond to make people satisfied thank you
10/6/2018
Thomas V. VERIFIED CUSTOMER
Jeff was very professional and upfront about everything, updated me every time he walked by with the progress of my car. Overall a great experience!
10/6/2018
Jonathan D. VERIFIED CUSTOMER
Always awesome, especially Dwayne
10/6/2018
Kwang K. VERIFIED CUSTOMER
It is my absolute desire to express my sincere appreciation to Jeffery Steenholdt and his boss, Service Manager. Jeffery was so friendly, professional and customer-oriented. He made me so satisfied with the way he approached and fixed the issues involved in my vehicle. Jeffery, thank you so much.
10/6/2018
Donald W. VERIFIED CUSTOMER
I keep returning because he does not up-sell me; that's the reason I don't trade with Crown Honda, 18 miles closer to me! don
10/6/2018
Lester F. VERIFIED CUSTOMER
Yes, but it's to early to say for sure???!! You should ask me in a week or 2 or 3 ?
10/5/2018
Tanner S. VERIFIED CUSTOMER
Jesse is a great guy and very helpful! A totally painful process!
10/5/2018
Tammy H. VERIFIED CUSTOMER
Dwain was very professional and very prompt with servicing my Honda. He is a strong asset to the Serra team.
10/5/2018
Sheryl C. VERIFIED CUSTOMER
I got my interior cleaned and there are scratch marks in the fabric and some of the spots didn't get removed
10/5/2018
Stephen J. VERIFIED CUSTOMER
Great service
10/4/2018
Kristine P. VERIFIED CUSTOMER
Thank-you for your unrelenting work to make everything right with our car. You do a super job!