Considering the circumstances of me being in San Diego and my car in GR, all’s well that ends well.
Thanks much.
7/26/2018
Eric K. VERIFIED CUSTOMER
Dwain did a great job keeping in contact with me. The price of the work felt a little high, but Completely happy with Dwain & his service. He made sure we had a loaner vehicle and walked me through things.
7/25/2018
Gary D. VERIFIED CUSTOMER
No concerns
7/25/2018
Richard T. VERIFIED CUSTOMER
Dwain is the best.
7/25/2018
Troy M. VERIFIED CUSTOMER
Dwaine is the best!
7/25/2018
Ryan E. VERIFIED CUSTOMER
Randy did a fantastic job!
7/25/2018
Timothy W. VERIFIED CUSTOMER
Coupon was not applied to Bill. I did not realize until I got home. Text system does not seem to work well. Final labor rate seemed high Sirius not get filters changed.
7/25/2018
Pamela J. VERIFIED CUSTOMER
I appreciated that Dwain was able to get me in for a service appointment on short notice, and his prediction of the amount of time required was spot on!
7/24/2018
Linda K. VERIFIED CUSTOMER
Thank you. Polite. Informative. Very time conscious.
Respectful.
7/24/2018
Lisa O. VERIFIED CUSTOMER
Dwain Scheller is excellent. He is knowledgeable, helpful, kind and efficient. I truly enjoy working with him. He is top notch.
7/24/2018
Daniela C. VERIFIED CUSTOMER
Great customer service
7/23/2018
Linda C. VERIFIED CUSTOMER
Dwain does a great job...I used to feel intimidated about dealing with car matters...not any more!
7/23/2018
Ruth R. VERIFIED CUSTOMER
Yes Car was out in good time and no mess. Thanks????????
7/21/2018
Ahmad J. VERIFIED CUSTOMER
I thought Randy was nice but whoever did the interior detailing on my car did a horrible job. You charge $150 for the service but your guys just do a whatever job. Randy asked them to clean it again but it was still bad. There were spots that weren’t vacuumed and others that were very dirty still. I went back home and cleaned it myself and it all came off. Also, I brought the car for a brake inspection as it wasn’t braking properly. Your mechanics changed the rotors even thought they didn’t need to be changed. The car wasn’t shaking or anything when braking. I wasn’t offered to see the old parts that you replaced even thought I am entitled to see them by law. I bought a new car from you two years ago and referred two of my colleagues to your dealership. However, I don’t have any confidence in your dealership anymore. I will make sure to post this review online and to let all my friends and coworkers at Grand Valley know about my experience. Offering me a $25 discount is not a good solution for your workers sloppy work.
7/21/2018
William W. VERIFIED CUSTOMER
Always enjoy working with Dwain. He is very detail oriented and very attuned to the customers concern. He is truly the definition of a Service Advisor. Thanks so much Dwain !