Very disappointed with the recall status. It’s been over a year and still no parts. Very unprofessional on Hondas part. It gives me pause when looking at getting my next vehicle if it’s going to be a Honda or not. Service rep was very professional and understanding with my feelings.
10/4/2024
Loralee N. VERIFIED CUSTOMER
I have thoroughly enjoyed my relationship with Serra Honda for many years now. I rave about the excellent service department a lot! Once again this morning, 10/3, I had an excellent service appointment with Dwain Schelller taking care of me!
10/4/2024
Jamie G. VERIFIED CUSTOMER
Thank you for getting me in same day!!!
10/3/2024
Benjamin R. VERIFIED CUSTOMER
Great service, as usual!
10/3/2024
Becky W. VERIFIED CUSTOMER
My car is SO clean! Thank you for your great service.
10/3/2024
James K. VERIFIED CUSTOMER
Dwain Scheller is an excellent representative for Serra Honda. He is a very professional and hard worker who is always friendly to both customers and other staff members. I always ask for him because I trust his advice.
10/3/2024
Chris V. VERIFIED CUSTOMER
Thank you Dwayne and the Serra Honda staff for the timely work on our Accord
10/3/2024
Kaylie R. VERIFIED CUSTOMER
Amazing as always!
10/3/2024
Evan G. VERIFIED CUSTOMER
Serra Honda should create a miles/service schedule that is available for customers so services aren’t “pushed” onto them for an immediate decision.
10/3/2024
Karen H. VERIFIED CUSTOMER
He is knowledgeable and dependable!
10/3/2024
Tracy D. VERIFIED CUSTOMER
Dwayne is always really easy and pleasant to work with. He is helpful, kind, and looks out for his customers. We appreciate the availability of a loaner vehicle while our vehicle was having more extensive work done.
10/3/2024
Robert A. VERIFIED CUSTOMER
Cale’s great.
10/3/2024
Willow V. VERIFIED CUSTOMER
I was there for almost an hour and a half. I think someone forgot to inform me when it was finished. This much time taken to change oil and rotate tires? Not acceptable.
10/3/2024
Joe J. VERIFIED CUSTOMER
thank you for the ride home and back while my car was being serviced
10/3/2024
Gladys K. VERIFIED CUSTOMER
Great work
10/3/2024
Warren S. VERIFIED CUSTOMER
Another job well done
10/2/2024
Christopher B. VERIFIED CUSTOMER
It all went very smoothly.
10/2/2024
David B. VERIFIED CUSTOMER
Cam and a coworker are to be commended for a job very well done. Thank you!
10/2/2024
Lauren B. VERIFIED CUSTOMER
Everyone at Serra is always so helpful, kind, and happy to be there and help. It is much appreciated!