Dwain provided me with an accurate estimate and the mechanics finished their work ahead of time estimate. Great service is what I have come to expect
10/2/2024
Tiffany N. VERIFIED CUSTOMER
Everyone I encountered at Serra was friendly and courteous. Philip was very easy to work with and helpful, not only on my recall work but also addressing a question I had. I was extremely pleased with the entire process.
10/2/2024
Steven B. VERIFIED CUSTOMER
Davin was awesome! I know he is new but he made sure he had everything ready when I got there. The loaner was waiting for me and when I got my van back he had printed 3 clock pictures at 8:00(my new van read 8:00 as the time all the time) I thought it was so funny and my kids were laughing when I showed them! He gave me his card and I will be calling to deal with him directly! Awesome service!
10/2/2024
Brittany N. VERIFIED CUSTOMER
Service was excellent! Phillip was very welcoming and personable!
10/2/2024
Judith E. VERIFIED CUSTOMER
Other than taking longer than I was told, everything was fine. I appreciated the shuttle service. Thank you!
10/2/2024
Diane W. VERIFIED CUSTOMER
Excellent customer service interaction
10/2/2024
Teresa K. VERIFIED CUSTOMER
Thanks
10/2/2024
Isaiah Y. VERIFIED CUSTOMER
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10/2/2024
Leanne M. VERIFIED CUSTOMER
Thanks Phil!
10/2/2024
Gregory N. VERIFIED CUSTOMER
Very happy with our service.
10/2/2024
Louise W. VERIFIED CUSTOMER
Good service, mindful of my time.
10/1/2024
John L. VERIFIED CUSTOMER
Great service as usual. Dwain is always pleasant and efficient to work with.
10/1/2024
Jesus Or. VERIFIED CUSTOMER
I never had an issue with Honda and I have been going there for yrs. A gentleman who helped me a check out wasn't very pleasant. Got upset because I didn't say I was supposed to get a free oil change courtesy of Honda. And questioned me. I stated a manager told me I will put it on here your records. When he checked it wasn't there. And got even more upset. Finally he went to ask the manager and that's the only way he did. But he was very rude. I don't want someone to get fired I just think ppl should get trained on customer service and satisfaction. I apologize for any inconvenience. You can call me or email me I'm fine with it.
****-****-xxxx
Thank you
10/1/2024
**** J. VERIFIED CUSTOMER
Cale is a trusted source for my auto needs!
10/1/2024
Peter S. VERIFIED CUSTOMER
Keep up the good work????????
10/1/2024
Clyde T. VERIFIED CUSTOMER
Dwain always sees that the issues that I'm having with my cars is taken care of. I am pleased with the service I get at Serra Honda.
Serra Honda
10/1/2024
Kelly J. VERIFIED CUSTOMER
Davin was great to work with and answered all my questions.
10/1/2024
Kenneth V. VERIFIED CUSTOMER
Always very happy wirh the fantastic service that Duane provides. He is one amazing service rep
10/1/2024
Judy S. VERIFIED CUSTOMER
Very personable and explained things well. Had my next appt written down for me.
10/1/2024
Gladys P. VERIFIED CUSTOMER
Dwain is always friendly and eager to help. Everyone there is right on top of things.they are always willing to explain everything, I