He really went out of his way to help me, I appreciate the excellent service. It’s the reason I stay with Serra Honda.
8/19/2024
Robert B. VERIFIED CUSTOMER
Very helpful
8/19/2024
Jon W. VERIFIED CUSTOMER
Cam did an excellent job representing Serra. He should be your standard for customer service by the way he conducted himself.
8/19/2024
Denise U. VERIFIED CUSTOMER
Dwain is professional, consistent, honest, and kind.
8/18/2024
Thomas M. VERIFIED CUSTOMER
It was complete in less time and he was very helpful and friendly.
8/18/2024
Leslie S. VERIFIED CUSTOMER
I think your service manager for above and beyond. Thank you Dwain Scheller. Your the best.
8/18/2024
Julius /. VERIFIED CUSTOMER
Cale has been very good and professional, he has actually been a pleasure to work with, but our vehicle is still not fixed. We have had to return it 3 times and the issue continues. Very frustrating! Yesterday while on the way to Detroit on the highway it died, would not accelerate/move. It was a dangerous situation as we were in fast moving traffic. Managed to pull over unfortunately on the left side of the shoulder. After turning the vehicle off, and letting it sit for about a minute it started up fine with all the warning lights on and drove like normal all the way into Detroit and back. Hate to think what would have happened if this had occurred in the numerous construction zones that have no shoulders. Bringing it back this week for the FOURTH TIME!!!
8/18/2024
Elizabeth P. VERIFIED CUSTOMER
Everyone was great, especially the front desk lady and our specialist Connor!
8/18/2024
Deborah E. VERIFIED CUSTOMER
Thanks for working with us!
8/18/2024
Shawn T. VERIFIED CUSTOMER
Welll I didnt think it would take an hour to get my battery changed. It would have been nice to be given a time frame
8/17/2024
Priscilla J. VERIFIED CUSTOMER
Philip was very pleasant from start to finish - fitted me in for my oil change - very helpful with service questions regarding upgraded vehicle choices I’m considering. Overall a 10 out of 10 for me ????
8/17/2024
Chandrakiran V. VERIFIED CUSTOMER
Timothy got me checked in fast even though I arrived late and provided good service
8/17/2024
Linda S. VERIFIED CUSTOMER
Thanks
8/17/2024
Larry L. VERIFIED CUSTOMER
Excellent
8/17/2024
Britney N. VERIFIED CUSTOMER
Philip Price did such a great job. Was incredibly friendly, personable and relatable. Made sure all automotive needs were met and even quoted a future repair I was concerned about! Thanks for everything!
8/17/2024
Cynthia M. VERIFIED CUSTOMER
Well done as usual
8/17/2024
Roseann B. VERIFIED CUSTOMER
Dwain is the best! I can always trust him to make sure my car gets the best care.
8/17/2024
Kris B. VERIFIED CUSTOMER
Cam is still working on my car issue; which was more complicated than first thought. I trust Cam’s judgement & his ability to tackle this situation. I feel he truly has the needs of the customer well addressed, even if there are unexpected problems along the way. He kept me informed of the progress regarding my car & I look forward to a job well done!
While his professionalism is top notch, his customer care and support is exceptional. Warm regards, Kris B
8/17/2024
Scott M. VERIFIED CUSTOMER
Timothy was great, courteous, thorough with what i car needed as far as service without being pushy. Even made sure to print us more information so we could look through pricing options for future tire replacement
8/16/2024
Melissa W. VERIFIED CUSTOMER
Service manager was very friendly, very knowledgeable and assisted me quickly.