Bobby is exceptional and is always available to help me if I’m having issues with my Acura. I always rely on his expertise. Please take good care of Bobby as he is an asset to your organization.
4/12/2019
Howard S. VERIFIED CUSTOMER
Thank you for the great service!! Very impressive..
4/12/2019
Ricardo M. VERIFIED CUSTOMER
Bobby is a very nice person, Im glad to find people like him.
4/11/2019
Debra S. VERIFIED CUSTOMER
Outstanding service!!
Went above and beyond to fix the mistake from the last visit. Hope I get to work without Bobby every time I bring my car in. He is the best!!
4/10/2019
Grover T. VERIFIED CUSTOMER
Great service!
4/10/2019
David S. VERIFIED CUSTOMER
Great service, thanks.
4/10/2019
Martha B. VERIFIED CUSTOMER
Just a long wait but it was on me for not having an appointment .
4/9/2019
Mark V. VERIFIED CUSTOMER
Bobby is awesome! The best service advisor ever. Thanks Bobby!!
4/9/2019
Vincent D. VERIFIED CUSTOMER
A recall service that was done quickly.
4/7/2019
Michaelia T. VERIFIED CUSTOMER
Had bad service a couple years ago in Riverside and changed to Acura of Temecula. Decided to try Riverside again and glad I did. I liked the service I received and will definitely be going back.
4/7/2019
Jazmine R. VERIFIED CUSTOMER
Bobby in service was great!
4/5/2019
Shannan U. VERIFIED CUSTOMER
Bobby was great and the service technician fixed all concerns as promised in a timely manner. The only issue I have is that the trunk was not vacuumed and shampooed like the rest of the interior in the $179 detail service that was performed. I think that was overlooked. Can a discount be applied or a complimentary detail performed on my next visit?
4/5/2019
Higher Standard. VERIFIED CUSTOMER
Bobby was great!!
4/4/2019
Lorraine H. VERIFIED CUSTOMER
Bob was so efficient and helpful! Car was done on an hour!
4/4/2019
Debra S. VERIFIED CUSTOMER
I ordered a new key—driver 2 for Acura RDX 2019. The service team programmed a driver 1 key. Now I have two driver 1 keys and am going to have to take another half day off work to get it fixed. Bobby wrote the order up correctly but the team really dropped the ball overall
4/3/2019
Jelvise O. VERIFIED CUSTOMER
My only comment was having to wait for almost an hour for the shuttle to bring us to where we were supposed to go which I think shouldn’t take that long especially as I had to follow up about 3-4x if the shuttle was there already and evereytime I ask,I was told will be here in 10mins. Also,the car wash provided seems just a quick wash that doesn’t seem like clean as what they normally would do when I bring my car for service and the inside of the car wasn’t even vacuumed...Bobby was good but these 2 things I mentioned was what I was disappointed with ...I know it could have been better since acura is a luxury car brand meaning the service should be better if not the best than the regular branded cars..
4/3/2019
Rachel S. VERIFIED CUSTOMER
Bobby gave me great customer service, also the service from the technician that service my car I have been getting great service from Acura since 1992 -Excellent.
4/3/2019
Guadalupe R. VERIFIED CUSTOMER
Great customer service! And super efficient!!!
4/3/2019
Maria M. VERIFIED CUSTOMER
When I got home, I notice the rear view camera was loose and
and dangling my husband had to put back in place. The drivers
side mirror has a rubber barrier, it was sticking out I had to readjust it. I would suggest when cars are washed they need to be careful of what they are doing. Other concerns I had could not be duplicated, when I was driving home I got error again. Now I have to make time and bring car back.