We aren't done yet. Not satisfied yet. Waiting for details regarding repairing damage to vehicle caused by Honda.
Linda& John G
8/7/2018
Frank C. VERIFIED CUSTOMER
I moved to Katy and needed service on my car which I bought three and a half years ago years ago. I had it serviced in my home town Lake Jackson. Now that we are in Katy I have changed to your service center. I asked for specific maintenance services to be done. Nathan brought to my attention my oil changes were free since it was bought before 2016. I asked him to check for me since I was not sure I had that on my car. Lucky for me since I live here in Katy now I will benefit from this. Nathan's extra attention was a nice surprise and I will be able trust your service center to always do right by me. Top ratings from me for today's visit!
8/7/2018
David N. VERIFIED CUSTOMER
Wish communication was a bit better. Representative said he called 3 times but I have no record of him trying to call me.
8/7/2018
Mary Z. VERIFIED CUSTOMER
I was totally satisfied with everything that was done it was just as they told me it would be everybody took great care of me
8/7/2018
Meena C. VERIFIED CUSTOMER
Good customer service
8/6/2018
Elizabeth A. VERIFIED CUSTOMER
I was well informed in a good time manner.
8/6/2018
Rohit S. VERIFIED CUSTOMER
Excellent service Josh!
8/6/2018
Renee S. VERIFIED CUSTOMER
Thank you
8/6/2018
Marie S. VERIFIED CUSTOMER
Joshua was great.. could tell customer experience was important to him
8/6/2018
Antonio D. VERIFIED CUSTOMER
Daneylle provided exemplary service.
8/5/2018
Adrian G. VERIFIED CUSTOMER
Joshua did an outstanding job and the car is running great.
8/5/2018
Brittany A. VERIFIED CUSTOMER
Danielle was excellent and very helpful! Thank you Honda Cars of Katy.
8/5/2018
Nalin K. VERIFIED CUSTOMER
Nathan Perez is an awesome service advisor. No matter how much work pressure he is under, he always treats customers very politely. He goes out of his way to fulfill customer’s needs.
-Nalin K
8/4/2018
Adaejah B. VERIFIED CUSTOMER
Good service
8/4/2018
Sylvestre B. VERIFIED CUSTOMER
Professional and very accommodating.
8/4/2018
Dana L. VERIFIED CUSTOMER
Entire experience with service department was great! Especially loved getting the updates on my car by text messages!
8/4/2018
Krystal C. VERIFIED CUSTOMER
Valerie was knowledgeable and had the answers up front without sticking me on hold. I only had a 30,000 mile service, but set it up quickly and was right on time for time to wait.