I wish you had given more options besides excellent. The experience was good and Denzel was very professional except.... I asked a question about the tire coverage I had concerning my flat tire. I had someone waiting to come pick me up but didn’t want to leave the waiting room until the person helping me returned with the answer. He never returned so I waited about an hour for no reason. I had to finally ask for him to find out what the policy was for replacing the tire. Then I was told it would be just another 30 minutes then 45 . I left and it was actually about an hour to change one tire and I was the next customer according to them.
6/26/2018
Anthony H. VERIFIED CUSTOMER
I was very impressed with your team! Eric was very professional. I appreciated the complimentary car wash.
6/26/2018
Saul G. VERIFIED CUSTOMER
Great Service, simple, straight to the point.
6/26/2018
Ramomn R. VERIFIED CUSTOMER
Valerie was very helpful and informative. She kept in contact with me via text and phone calls with updated info. Our vehicle was serviced quickly and correctly. We are very happy with the service of all the staff and will return for future needs!
6/25/2018
Nicole V. VERIFIED CUSTOMER
Great service! I was surprised by how quickly my car was serviced and f am glad I went to Honda Cars of Katy! A+++
6/25/2018
Michelle K. VERIFIED CUSTOMER
Great job!
6/25/2018
David M. VERIFIED CUSTOMER
Quick and very efficient.
6/25/2018
Elsa C. VERIFIED CUSTOMER
Great service
6/24/2018
Ngoc P. VERIFIED CUSTOMER
Very friendly
6/24/2018
Deuk Hyun. VERIFIED CUSTOMER
Very nice service
6/24/2018
Ghufran M. VERIFIED CUSTOMER
Eric was thoroughly with his information about his inspection. He mentioned the wait time and answered my questions.
6/24/2018
Jennifer L. VERIFIED CUSTOMER
This was the first good experience I’ve had with the service department in a good while
6/24/2018
Ramon R. VERIFIED CUSTOMER
Nethaniel has provided an excellent service and great advice and recommendations. I am glad that he is our service advisor. Thanks!
6/24/2018
Tony T. VERIFIED CUSTOMER
My first time receiving service at the location and Denzel was very helpful & sociable along with the ladies at the front desk taking payments. All around very nice experience. Thank you
6/24/2018
Cynthia A. VERIFIED CUSTOMER
I was greeted nicely from the the I arrive at the Service Center. Valerie was very nice explaining what service was needed on my Honda Accord and that they would gladly take care of it for me if I wanted them to. She gave me options of scheduling if I wanted it done if not right now today and is I wanted to have the service done that Honda would give me a loaner. Over all I was please. Thanks Valerir
Thanks Valarie
6/24/2018
Christopher M. VERIFIED CUSTOMER
Our service rep Joshua Redd was very friendly and took car of our car and got us out at a good timing.
6/24/2018
Ty T. VERIFIED CUSTOMER
No Comments!!!
6/24/2018
Moises Z. VERIFIED CUSTOMER
Freddie communicated pretty well and he was always on top of the issue.