Erika is a solid employee for your organization,
She cares, and she ask questions related to the customer.
And she followed through and kept me informed
Actually your team did an awesome job, the Tech that did my install was great he took the time to explain my new install.
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9/30/2020
Wilson, Steve. VERIFIED CUSTOMER
Erica in service was an absolute joy very professional
9/30/2020
Abelardo C. VERIFIED CUSTOMER
No comments at this time everything was handled properly
9/30/2020
Aaron G. VERIFIED CUSTOMER
You gave us good surveys . And I recommend him !!
9/29/2020
Kyle V. VERIFIED CUSTOMER
Erika was very helpful and made sure all my concerns were addressed .
9/29/2020
Carey M. VERIFIED CUSTOMER
Rick was awesome! He had to jump through hoops with my after market warranty and did it without complaint. Because if Rick, Guaranty has my business. I’ve been to other dealers in CA and was never satisfied with the service department. Rick is a gem and deserves all the accolades!
9/29/2020
Christos V. VERIFIED CUSTOMER
Great and courteous service
9/26/2020
Edward P. VERIFIED CUSTOMER
Mr. Munoz Vasquez Jr was great!!! He was prompt We talked about why I was their and he addressed my concerns about the alignment and oil change. Got it back and ran much better !!! On Monday, Today. Friday I took it in Arthur helped this morning In Lou of or Mr. Munoz Vasquez Jr, and was also was great Excellent customer service another great employee!!
Thank you Guarantee Chevrolet Santa Ana !!!!!!!
9/26/2020
Alejandro V. VERIFIED CUSTOMER
10 out of 10
9/26/2020
Roy R. VERIFIED CUSTOMER
Thanks Andrew for your great service
9/25/2020
Austin G. VERIFIED CUSTOMER
Erika was very communicative during my initial emails and answered all my questions I had about the service. At the actual service, she kept me informed about the status and explained the end results very well. Very pleased.
9/25/2020
Scott H. VERIFIED CUSTOMER
Erika was great. Greeted me as I pulled in, asked how everything was going.
9/25/2020
John L. VERIFIED CUSTOMER
Always great service
9/25/2020
Casiano G. VERIFIED CUSTOMER
Muy buen servicio gracias
9/25/2020
Andy H. VERIFIED CUSTOMER
Thank You Erika. Great customer service.
9/24/2020
Paul A. VERIFIED CUSTOMER
Andrew and the whole Guaranty team did a great job today servicing my Corvette!
9/24/2020
Ulises T. VERIFIED CUSTOMER
Excellent service
9/24/2020
Francisco S. VERIFIED CUSTOMER
Excelente servicio y buena y amable persona
9/23/2020
Irma O. VERIFIED CUSTOMER
I like how she tells me what is wrong with my car and the service that they do to my car and the way she tells me what’s going to happen to the car and what’s needs fixing she always smile
9/23/2020
Jerry S. VERIFIED CUSTOMER
The car was brought back after a second faulty repair. The vehicle keeps getting fixed but the fix doesn’t last more than 4 months each time. Wish your mechanics would get it together.