Hi, I feel lucky to have gotten Leo as my service representative, he was very professional and answered all my questions and made me at ease with the repairs on my truck, thanks Richard Jackson
6/28/2020
Stephany R. VERIFIED CUSTOMER
Friendly and great service. Thank you
6/28/2020
Robert W. VERIFIED CUSTOMER
Andrew did a good job as always. It was busy when I came in but Andrew made sure to understand what I needed done and to recommend the additional service.
6/28/2020
G4S Secured. VERIFIED CUSTOMER
Excellent customer service by Erika. I phoned in letting your service department I had two company vehicles heading to your service department, one was towed in and the other one I personally dropped off and as soon as I arrived she greeted me and remembered my name, she had already done her due diligence by checking our company’s account through element and I was in and out in matter of minutes. Erika has been keeping me updated and informed and your great customer service has earned our trust, therefore, moving forward we will begin taking our fleet for service to Guaranty Chevrolet dealership. Thank you!
6/28/2020
Alicia R. VERIFIED CUSTOMER
Erika offered great customer service.
6/28/2020
Xavier P. VERIFIED CUSTOMER
Andrew was awesome
6/28/2020
Alexander R. VERIFIED CUSTOMER
Muy buena empleada muchas gracias Erika
6/28/2020
Alicia R. VERIFIED CUSTOMER
Leo's customer service was a 10. He kept in touch with me in regards to the issues for my visit. Thank you.
6/27/2020
Ernesto S. VERIFIED CUSTOMER
Thank you so much
6/27/2020
Debra F. VERIFIED CUSTOMER
Kind and friendly staff???? made me feel confident that all is good!
6/27/2020
Rodney D. VERIFIED CUSTOMER
Ric was very helpful and professional. Great experience.
6/26/2020
Michael P. VERIFIED CUSTOMER
Would have liked to be more informed of my vehicles progression but understand that the dealership gets very busy. Erika did a wonderful job considering.
6/25/2020
William K. VERIFIED CUSTOMER
Impressive personal touch. Lexus without trying!
6/25/2020
Robert P. VERIFIED CUSTOMER
Very professional and courteous
6/24/2020
Matthew P. VERIFIED CUSTOMER
I am pleased with the correction that was made to my camaro. Thus far thoroughly satisfied with the service Leo and the mechanics who had hand in today's call of duty. Thank You!
6/24/2020
Johnny L. VERIFIED CUSTOMER
Very good customer service
6/24/2020
Ron R. VERIFIED CUSTOMER
Great job
6/23/2020
Steven A. VERIFIED CUSTOMER
Thank. You
6/23/2020
Charles O. VERIFIED CUSTOMER
Great service
6/23/2020
Elaine L. VERIFIED CUSTOMER
I had an appointment for this morning @ 845am. I arrived at 8:40. I did not see a Service person Until 915am. (What’s the point of making an appointment) It took 3 hours for a routine oil and tire rotation. I find that beyond unacceptable. Specifically asked inside of the car to be cleaned after the service tech drives it in and out of the bay as part of the car wash. My wife is currently on chemoTherapy, she specifically let the admin assistant know this after making the appointment And was told by admin “I have made a note to let Erica know this” The inside was NOT cleaned.
The “courtesy wash” (which erica made a big deal out of and I find insulting after waiting 3 Hours) was on the outside but not The inside Was not wiped down.
The whole experience was so disorganized And frustrating I have to ask myself is it worth driving to your dealership again?!
John Lynch