Ricardo the Service Consultant know what Quality service is. Developing soft skills is hard and Ricardo knew how to make small engaging conversation. Great work.
6/14/2020
Richard P. VERIFIED CUSTOMER
Leo did a great job getting me in and out and kept me up to date on the status throughout the day. Always appreciate the great service when bringing my truck to get serviced.
6/13/2020
John S. VERIFIED CUSTOMER
Andrew C. Atherton Jr. is great.
6/13/2020
Thomas B. VERIFIED CUSTOMER
Great job thanx
6/13/2020
Leticia P. VERIFIED CUSTOMER
Amazing service from Eika.
6/13/2020
Rocio M. VERIFIED CUSTOMER
Good service.
6/12/2020
Mark A. VERIFIED CUSTOMER
Andrew was quick, accurate and knowledgeable with all my questions and concerns!
6/12/2020
Mark S. VERIFIED CUSTOMER
Andrew was very polite and helpful.
6/12/2020
Javier O. VERIFIED CUSTOMER
Great customer service!
6/12/2020
Fix Auto. VERIFIED CUSTOMER
Everyone and everything was great very satisfied thanks
6/12/2020
Kelly D. VERIFIED CUSTOMER
Erika was great as was Lee as always!
6/12/2020
Jeremy P. VERIFIED CUSTOMER
Leo is very knowledgeable, personal, and professional during the entire process of my truck having a new starter installed.
My truck was finished the fallowing day, exactly when Leo promised!
Great job Leo!
6/11/2020
David B. VERIFIED CUSTOMER
Andrew is a great service advisor, I'm sure all of your advisers are the same but for my experience he provided me with all the information I needed. His follow up was greatly appreciated. I live in Youba Linda so I drive by a few Chevy dealership but my experience buying my car at Guaranty Chevy and the service experience I receive keeps me coming back.
6/11/2020
Nicholas T. VERIFIED CUSTOMER
There was one minor thing I wasn't happy with. The mileage sticker for when I'm due for my next oil change was not put on.
6/11/2020
Robert H. VERIFIED CUSTOMER
Andrew clearly explained what my device included and suggested required maintenance with out being pushy but more concerned since I do tow more than normal.
6/11/2020
Sabastian G. VERIFIED CUSTOMER
Andrew was really helpful appreciate his work a lot for helping get my car fixed on time.
6/10/2020
Randy H. VERIFIED CUSTOMER
Only thing that I did not appreciate was. On the door when can in you had a sign that read no mask you can't enter. But there were customers in there with NO MASK.
6/10/2020
Allan L. VERIFIED CUSTOMER
The required services were completed as promised.
6/10/2020
Susan L. VERIFIED CUSTOMER
Took 20 minutes before I even spoke to a service writer. Had a 9:30 am appointment- my vehicle was not worked on until after 10:30- took 2 1/2 hours for my service which is unacceptable. Told the person I made the appointment with I would be waiting for my vehicle, not dropping it off. She did not inform me your waiting area was closed, which knowing I was waiting should have been disclosed. When I told the service writer I was waiting there was no information provided that there was picnic tables outside to sit and chairs inside as well.
When I got my car, it had not been washed, which was to be part of the service.
I am very disappointed in the service department and this experience has put a very sour taste in my mouth