Man, Great Service Like Always
Much Help Needed & Understanding.
Thanks Ricardo Perez!
3/7/2020
Diego G. VERIFIED CUSTOMER
Good service
3/7/2020
Maria A. VERIFIED CUSTOMER
Todo muy exelente servicio muy amables.
3/6/2020
Jose A. VERIFIED CUSTOMER
I'm impressed with the knowledge and courtesy of Mr Leanardo Munoz-Vasquez Jr. My service request was completed to my satisfaction and on time.
Jose A
3/6/2020
James K. VERIFIED CUSTOMER
Ricardo stepped up above and beyond what a service rep should’ve done you should be proud to have them as a service technician that’s why I always bring my car to Guaranty Chevrolet
3/6/2020
Jeffrey C. VERIFIED CUSTOMER
When it was suggested that I replace a couple filters and add some DEF I agreed to the adds only to find out at pick up that it tripled the the cost of the already overpriced maintenance. My truck was in for a recall issue so it seemed like a good idea to have maintenance service done while I was there. I checked the pricing on line for the filters and fluid which came to something short of $100 and having done the work myself before knew there was minimal labor involved so I expected to pay about $150 total for the adds to my $200 original service estimate. I was completely surprised at check out to find a $620 bill. I probably am somewhat at fault for assuming but there is no excuse for your rep not informing me that changing a few filters was going to triple my bill. I assure you I would not have authorized it.
I had a great experience buying my truck but this experience has convinced me to go elsewhere for my next vehicle and certainly to never use your service department again.
3/5/2020
Luis T. VERIFIED CUSTOMER
Thank you
3/5/2020
Renee R. VERIFIED CUSTOMER
Great service advisor gave me all the info I needed on my equinox
3/5/2020
Renee R. VERIFIED CUSTOMER
Great service advisor gave me all the info I needed on my equinox
3/5/2020
Scott K. VERIFIED CUSTOMER
Great service! Friendly and honest, will be back!
3/4/2020
Mervin L. VERIFIED CUSTOMER
Was super satisfied with Andrew as he was able to get me a better deal on the tires that I wanted for my Volt. Save me some bucks. Thanks Andrew!!
3/4/2020
Susan F. VERIFIED CUSTOMER
Thank you
3/3/2020
Carlos V. VERIFIED CUSTOMER
everything was great,
but the fact that i had to wait about half an hour to get my truck to the front after signing the paper work. Got me a lil anxious.
i addressed the situation to one of your advisors and after the 2nd time he radio for my truck
he ended up getting himself.
3/3/2020
Brent P. VERIFIED CUSTOMER
Excellent service. Andrew was very helpful.
3/3/2020
Mauricio S. VERIFIED CUSTOMER
She did an excellent job. She made sure to always keep me updated. Was very friendly, and seemwd concerned for my issues. Promote her
3/3/2020
Brian W. VERIFIED CUSTOMER
cant believe your not open on sat. had my vehicle from friday to friday. i got a ride to pick up on sat and your closed.Maybe add your service hours to your service texts. Erika was great, should have mentioned your closed on Sat. i have to pick a new service dept now
3/1/2020
Roselia O. VERIFIED CUSTOMER
Estoy muy contenta con los servicios que me dan cada que voy me atienden con mucha amabilidad y estoy muy feliz y felicidades por tener personas como Erica y sus mecánicos y todos sus trabajadores Dios los bendiga les desea su cliente Roselia O
2/29/2020
Erminia M. VERIFIED CUSTOMER
I was surprised that I had a ride to take me to work and pick me up to pick up my car.