Always so helpful and friendly. I always ask for her when I take my trucks in for service.
5/16/2023
Tom K. VERIFIED CUSTOMER
She is terrific.
5/16/2023
Antonio M. VERIFIED CUSTOMER
Erika couldn’t fix the problem said my warranty didn’t cover when I have t he best warranty
5/16/2023
Daniel S. VERIFIED CUSTOMER
RICARDO
Professional and helpful
Thank you
5/13/2023
Hans H. VERIFIED CUSTOMER
James was clear and helpful
5/13/2023
Bat Jac. VERIFIED CUSTOMER
My truck is still not fixed, I have taken it in 3 times now and they keep telling me there is nothing they can do.
I’m in the process of hiring an attorney to resolve this problem. I want a complete refund on the truck, I’m scared for my life to drive it and nobody is taking this matter seriously.
I would like to talk to the owner or general immediately, I can’t drive my truck for I’m scared something fatal is going to happen.
Matt
Bat Jac Glass
****-****-xxxx
Please call asap
5/12/2023
Edward P. VERIFIED CUSTOMER
Erica Alvarez is one of the most professional employees you have there.She’s accurate prompt and she explains in detail. I had a last-minute trip come up and she was able to squeeze me in for service I am so appreciative of her. Sometimes you would rather travel further for great service she provides top notch customer service.Thank you once again Erica for all your help. Somebody get this woman a raise
5/12/2023
Edgar G. VERIFIED CUSTOMER
Erika is courteous, incredibly professional and attentive. Interacting with her has created great rapport with Guaranty Chevrolet as she represents the dealership by providing exceptional service. Thank you Erika.
5/10/2023
David E. VERIFIED CUSTOMER
Erika took great care of me
5/10/2023
Sergio S. VERIFIED CUSTOMER
Good service
5/9/2023
Ricardo S. VERIFIED CUSTOMER
The associates at Guaranty Chevrolet were very professional and helpful
5/9/2023
Kelvin K. VERIFIED CUSTOMER
Ericka has done very well with all my vehicle needs.
Job well done!
Kelvin K
5/6/2023
Cesar Q. VERIFIED CUSTOMER
Excellent customer service and very professional team.
5/6/2023
Tammy P. VERIFIED CUSTOMER
Rick has been great, as always!
5/6/2023
Marina D. VERIFIED CUSTOMER
One of best experiences I have had in a long time with the Chevrolet Dealerships.
Everyone was professional and very kind. I was extremely comfortable in the lobby, the atmosphere was very comfortable and nice.
I was pleasantly surprised by the carwash.That was a treat!
That service has not been done ? to my car by the other visits at other dealerships in years.
I really appreciate that you did that.
“Thank you”for making my day!
I most “Definitely”will be back to your dealership.
Sincerely,
Marina R.DeLaney
(A very satisfied customer)
5/5/2023
Robert H. VERIFIED CUSTOMER
Will do. Thanks to Ricardo who helped me with my service
5/5/2023
Jessica L. VERIFIED CUSTOMER
Service was great! It was my first time at this location, Erika was great! She was friendly, professional, and accommodating. The staff at the service department was great they made sure I was up to date with what I was there for and what I was signing. Overall everyone was great!
5/5/2023
Tercero, Juan. VERIFIED CUSTOMER
I am very thankful for Ricardo the service rider , very informative answer all my questions and very tentative. Also thank you for washing my truck you guys rock
Thank you
Juan Gabe Tercero