Erika G. Alvarez was outstanding in customer service and very nice and polite.
8/11/2019
Joe Z. VERIFIED CUSTOMER
I had great customer service and Erika was very friendly. I will be back again!!!
8/10/2019
Julio V. VERIFIED CUSTOMER
Exelente muy bien todo
8/10/2019
James T. VERIFIED CUSTOMER
Diagnosed and repaired properly. Service advisor very professional
8/10/2019
Kamran G. VERIFIED CUSTOMER
I thank you for curtesy car wash however the inside dashboard was forgotten.
8/9/2019
Wilson, Steve. VERIFIED CUSTOMER
very professional thank you
8/9/2019
Tyler H. VERIFIED CUSTOMER
Super professional service writer. She was awesome and made some great suggestions to keep the leafs out of the engine compartment. Great job!
8/9/2019
Gerardo L. VERIFIED CUSTOMER
Capital V on vasquez needs to be fixed..
Leo did a fine job. All good.
Props to porter Luis:
8/8/2019
Monica L. VERIFIED CUSTOMER
I approved at 7:15am for a 7:30am appointment... I was helped right away. I was never told how long it would take. I sat and waited for car to be done. It wasn’t until 9:45am when I walked to the desk about my car. I was informed it was completed and was going to walk into my to the cashier. At this time I let the service guy know that I was not going to pay for the service today. It took 2.5 hours to complete an oil change that should have been done in one hour or hour and half. I was not satisfied with today’s service. I drive at least 45 mins to get there and have never had as horrible service as I did this morning. I was the first one there and other who showed up after me left before me. The service manager did comp my oil change and I didn’t pay. But I don’t feel this is the way to treat your customers.
8/7/2019
Michael S. VERIFIED CUSTOMER
Guaranty Chevrolet and my service advisor, Erika Alvarez, provided excellent service for my 2019 Blazer. I especially appreciate Erika’s follow through in keeping me updated! Thanks!
8/7/2019
Lawrence L. VERIFIED CUSTOMER
I’m part of a GM Family—my Dad and my self worked for over 30 plus years for
Allison’s Div. of GM.. My first car was a 55 Chevy S10 Two Door That I Cherried
Out with Rolled & Bucket Leather Seat—a Small Block 327 Engine And Many More Extras! I’ve Owner Many Chevy Car-including a 1976 Corvette! I’m Totally
Satisfied with my Cruze and Your Particular Detail to Customer Satisfaction at Your Dealership! Thank You ????
8/7/2019
Christian Congregation. VERIFIED CUSTOMER
Andrew greeted me and listened carefully as I explained the situation with my engine light. He kept me informed of the progress and took me out to visit with the technician who explained the options I had. I felt both Andrew and the technician dealt with me honestly and were looking for my best interests. I would recommend your service crew to anyone. The coffee and cocoa were good, also.
8/6/2019
Vereshelia A. VERIFIED CUSTOMER
Andrew was very friendly! The atmosphere was very pleasant! Thank you!
8/6/2019
Luis G. VERIFIED CUSTOMER
Been waiting for a call back from a manager since Friday left a voicemail and a request with the front desk to have him reach me after his meeting
8/4/2019
Connie N. VERIFIED CUSTOMER
The service is number one in my book I’m always informed of any small things they find wrong with my vehicle I would never take my vehicle any where else for services Connie N
8/4/2019
Jorge G. VERIFIED CUSTOMER
Good job
8/4/2019
Raymundo/Dominguez A. VERIFIED CUSTOMER
Andrew was very helpful and freat customer service as always.
8/4/2019
Maria A. VERIFIED CUSTOMER
Friendly and attentive.
8/4/2019
Jeffrey B. VERIFIED CUSTOMER
Andrew was awesome and kept me informed every step of the way!