Appreciated the help and was satisfied with the quality of customer service that was given. Thank you for your help
7/6/2019
Teresa M. VERIFIED CUSTOMER
Leonardo was very patient answer all my questions
7/4/2019
Brianna M. VERIFIED CUSTOMER
Leonardo was very nice ????????
7/4/2019
Tom K. VERIFIED CUSTOMER
I received sub par service. No communication, two service updates after I called that were contradictory and confusion surrounding bring my car up when I picked it up. Substantial room for improvement. My net invoice was zero. The opportunity to win my future business was lost.
7/3/2019
Jose P. VERIFIED CUSTOMER
Jerry was great!! I had an earlier appointment to service my truck and couldn’t make it on time so I called to ask what was the latest appointment And if there was still something available and young lady that help me to schedule my appointment since the beginning was also very friendly and proficient scheduling and rescheduling me for last minute.. I can’t remember her name and for that I apologize.. gotta ask to make sure she gets credit at least for my good experience.. i’m going back to Jerry he showed that he’s one of your top service advisors!! Did not hesitated once in any of the aspects that he was taking care of related to my truck I am t did not hesitated once in any of the aspects that he was taking care of related to my truck And also about the documentation that I needed!! Tell me this it’s very satisfying because it’s my first visit for service since I bought my truck there everybody’s been awesome to the beginning thank you very much i’ll be looking forward for my next service appointment! And will definitely be more than happy to take care of that survey to the manufacturer is going to send me
7/3/2019
Lety H. VERIFIED CUSTOMER
Very professional and very good service...
7/3/2019
Chris C. VERIFIED CUSTOMER
Andrew and I have been working together for some years now. He always provides the utmost in customer service and is a joy to work with. Well he has no control over the expenses of some of the repairs, he always does his best to offer a fair price and does a great job on turnaround time.
7/3/2019
Riggins Construction. VERIFIED CUSTOMER
Handled everything perfectly and was very polite. I really appreciate
that the wait time was less than expected. He came and found me to tell me my truck was ready. 10 out of 10!! Bravo
7/2/2019
Kyle V. VERIFIED CUSTOMER
Erika was so nice and helpful. She made sure the problems with my car got resolved so they wouldn’t happen again. She made sure I had transportation when my car stayed over night and most importantly made sure I was happy with the service.
6/29/2019
Kyle V. VERIFIED CUSTOMER
Leonardo was of great help. He made sure my car was serviced by the time I was off work. No complaints at all.
6/29/2019
Luis T. VERIFIED CUSTOMER
Thank You.
6/29/2019
Yesenia G. VERIFIED CUSTOMER
As always, Leo provided excellent customer service!
6/29/2019
So Cal. VERIFIED CUSTOMER
Great c.s
6/28/2019
Juan C. VERIFIED CUSTOMER
very satisfied immediate attention and very friendly person thanks
6/27/2019
Jesse E. VERIFIED CUSTOMER
Andrew is awesome he’s super welcoming and great conversation starter. He has good customer service and if there’s one thing I appreciate in any business is the customer engagement. I like that I am in loop of what is happening to my vehicle and he explains things clearly for me. I’ve been coming to Guaranty Chevrolet for about five years now since I bought my vehicle there and it’s always a great experience.
Thank you
6/27/2019
Jose L. VERIFIED CUSTOMER
Andrew is professional and has great customer service.
6/27/2019
Lamar G. VERIFIED CUSTOMER
Andrew did an excellent job communicating with me and helping me get my car back on the road.
6/27/2019
Michael F. VERIFIED CUSTOMER
Leonardo was a star from beginning to end. He kept me informed of the progress being made to completion of the billing as the clean car rolled out to be driven home. This man deserves a raise and should be emulated by all service employees—I will be back!!
6/27/2019
Art B. VERIFIED CUSTOMER
As always, Mr. Leo was on it! He hasn’t failed me yet, and I don’t expect he will ever fail anyone. He’s honest and reliable.