Oscar was very nice and helpful and answered all questions. Although no one likes taking their vehicle to the ‘doctor’, he made it bearable.
4/10/2019
Mr Peter. VERIFIED CUSTOMER
My truck was damaged both times I brought it in for service work. The staff obviously do not care at all in workmanship.
Completely disappointed, as I told the service agents about the damage caused on my first visit. Was guaranteed they would look after it..they did not.
Lee basically thinks I’m a liar regarding the damage. Wonderful!.
No apology offered.
I will never associate guaranty Chevrolet with good service or honesty.
4/10/2019
Guillermo G. VERIFIED CUSTOMER
I came in with a check engine light on April 4, 2018. Seven service appointments and 5 payed diagnosis later, and they finally came to the conclusion that I need to spend over 3-7 thousand dollars to finally repair my vehicle. Please have your GM call me ASAP
4/10/2019
Jorge A. VERIFIED CUSTOMER
Leonardo was good. He remind me about the fuel system cleaning that was due on my vehicle.
The problem is that I had an appointment at 915am.
I had the confirmation since Sunday.
When I get there my appointment was not set and waited 2 hours for a regular oil changed. I did 't do the Fuel system because it was going to take 2 hours and I ended up waiting the same time without it.I didnt want to select that I was NOT satisfied because I know it affects your customer service score but is not Leonardo's fault.
His service was good but the wait time was just really long for what I came for with an appointment. I got there at 915AM sharp and left at 1121am if you want to check your invoices.
4/9/2019
David P. VERIFIED CUSTOMER
Service was fast and well done.
4/8/2019
Mr Miles. VERIFIED CUSTOMER
Thank you so much!
4/7/2019
Raquel &. VERIFIED CUSTOMER
Always friendly
4/7/2019
Hector C. VERIFIED CUSTOMER
Service was excellent very professional one of my favorite dealerships employees there are friendly and courteous thank you guaranteed Chevrolet
4/7/2019
Mr Gilbert. VERIFIED CUSTOMER
Job well done polite and curtious
4/7/2019
Mr Jensen. VERIFIED CUSTOMER
He was very welcoming, and had great customer service to schedule fixing my digital radio unit.
4/6/2019
Julio R. VERIFIED CUSTOMER
The service took a long time, almost all day, but after expressing my concerns with Leo he made sure he did everything and anything he could to have me walk out as a satisfied customer, and I truly appreciate that from him.
4/6/2019
Vanessa H. VERIFIED CUSTOMER
Overall great
4/5/2019
Mrs Juanita. VERIFIED CUSTOMER
Great and fast service as always!
4/5/2019
Mr Salvador. VERIFIED CUSTOMER
Great Customer Service from Leonardo.
4/5/2019
Mr Kelly. VERIFIED CUSTOMER
Erika was great as was Lee as always!
4/5/2019
Scott B. VERIFIED CUSTOMER
Great working with Andrew ! Was very nice and a pleasure to work with !
4/5/2019
Mr Philipps. VERIFIED CUSTOMER
Excellent customers. She's the best!
4/4/2019
Han B. VERIFIED CUSTOMER
Leo did a great job. Would recommend him to anyone in a minute.
4/4/2019
Ms. Olga. VERIFIED CUSTOMER
Andrew was great, kept me informed of everything happening with my car. Very professional