Great customer service Erika was really helpful on the service advise on my vehicle.Good experience at Guaranteed Chevrolet
1/19/2019
Paul D. VERIFIED CUSTOMER
service was great, got my car serviced in a timely matter definitely a job well done
1/19/2019
Jeff H. VERIFIED CUSTOMER
Very satisfied
1/18/2019
Mohsen A. VERIFIED CUSTOMER
great
1/16/2019
Mr Robert. VERIFIED CUSTOMER
Erika did a great job keeping me updated on the services with my vechile
1/16/2019
James S. VERIFIED CUSTOMER
This is my second time dealing with Andrew Atherton JR, and he's the reason I went back to santa ana chevy. I remembered he was great service the first time around, and wasn't surprised with the excellent service this time. I don't ever write reviews, so that should say a lot about Andrew's impact. Genuine, funny, and honest. Thanks Andrew!
-james
1/15/2019
Mark V. VERIFIED CUSTOMER
Ian provided great feedback acknowledging the problem and the planned repair. Having had this vehicle to another dealer twice with no resolution, he was exactly who I needed.
1/15/2019
Mark V. VERIFIED CUSTOMER
Your dealership quickly addressed my problem with the ride leveling system (really the rear shocks) quickly when another local dealership twice tried to address and then even tried to convince me I didn't have a problem in the first place--the very problem your folks solved.
You definitely have my business going forward!
1/15/2019
Marvin C. VERIFIED CUSTOMER
Great and prompt service.
Will return.
Thank you.
1/13/2019
Eric O. VERIFIED CUSTOMER
Oscar and your team are great!!!
1/12/2019
Brian B. VERIFIED CUSTOMER
Very nice staff and very reasonable. Accommodating and were not trying to Up sell ge me.
1/12/2019
Mrs Rosa. VERIFIED CUSTOMER
It was done in a timely manner and with a smile !
1/11/2019
Mr. Sadra. VERIFIED CUSTOMER
I received letter on the mail and also email and I called and make apyand bring my truck over there and the end service advisor said part was installed when truck was here in the first service that means 2 month ago !! The letter on the mail and the email was for 10 days ago !!! Bad customer service ! Bad advisor attitude and bad experience! It cost customer times and money to waisting time ! Not recommended guaranty Chevy at all they didn’t even car wash my truck.
1/11/2019
Alejandra G. VERIFIED CUSTOMER
Muy atento Oscar muy buen sarvicio gracias le doy ??????????Estrella s
1/11/2019
Mrs. Maria. VERIFIED CUSTOMER
Happy with service done on time
1/10/2019
Mr Lawrence. VERIFIED CUSTOMER
Erika was outstanding, however your mechanical overall satisfaction was not. When told that my vehicle was ready for pick up and all issues were fixed, that was not the case. Something as easy to double check but was not, and had to leave my vehicle another day because it was not in fact done, was not good at all. Nobody checked to ensure the tail light was fixed??? You start the truck up and it's that simple, but nobody checked?? Unbelievable a mechanic did not check his/her completed work. Very disappointed