You lost a customer today. I brought the car in and was advised there was a $150 charge to evaluate the car, the $150 would go to repairs. I approved the new air conditioning. I was then told the air conditioning didn’t work in the back of the car and it would be $300 to find out what was wrong. I paid $150 to find out what was wrong the first time and now $300. I called several times to talk to the service manager, getting his voice mail. I finally left him a message and never heard back from him. I have never been charged twice to find out what was wrong with my car.
7/18/2018
Thaddeus H. VERIFIED CUSTOMER
I trust the work of the mechanics
im treated very well and feel like family thank you very much
7/18/2018
Salvador P. VERIFIED CUSTOMER
Great service with oscar
7/18/2018
Arnold S. VERIFIED CUSTOMER
Ian always takes great care of me
7/18/2018
Samuel B. VERIFIED CUSTOMER
Oscar was outstanding and I will call him directly for any needs I have with my truck.
7/17/2018
Denise R. VERIFIED CUSTOMER
Andrew is always helpful and very friendly. We trust his advice. He always builds rapport with us and makes us feel welcome.
7/17/2018
Rosa C. VERIFIED CUSTOMER
Thank you Ricardo!
7/16/2018
Drew J. VERIFIED CUSTOMER
Friendly staff & professional service completed quickly at reasonable price. Completely satisfied.
7/16/2018
Veronica Q. VERIFIED CUSTOMER
A++++
7/15/2018
Eric S. VERIFIED CUSTOMER
Andrew A did everything perfectly!
7/15/2018
Jenny R. VERIFIED CUSTOMER
Awesome as always!
7/15/2018
Tim T. VERIFIED CUSTOMER
Isaac was 5 Star first class!
I will use him from now on for all my vehicles!
-Timmy T ????
7/14/2018
Raymundo/Dominguez A. VERIFIED CUSTOMER
Alex always provides great customer service. Andrew was also very nice and helpful as he greeted me and started the paperwork for me. Luis, the shuttle driver is always very nice and courteous.
7/13/2018
Kathy C. VERIFIED CUSTOMER
The service I received was excellent. And Alex Cuellar was very helpful. He is friendly and knowledgeable I definitely recommend Guaranty Chevrolet for service.
7/13/2018
Elizabeth L. VERIFIED CUSTOMER
Excelllent service, wait time was quick...thank you!
7/13/2018
Jose M. VERIFIED CUSTOMER
Creo que eres una persona que sabe su trabajo me gustó el servicio la forma en que atiendes sigue así échale muchas ganas muchas gracias
7/12/2018
Nahibe R. VERIFIED CUSTOMER
Great customer service, they took really good care of me.
A+++
7/12/2018
Ramon R. VERIFIED CUSTOMER
A job well done
7/12/2018
Jared F. VERIFIED CUSTOMER
Excellent service, contacted me when it was ready and kept me informed the whole time.
7/12/2018
Ino P. VERIFIED CUSTOMER
Oscar had called me after I’ve picked up my car to let me know he had forgotten to start the Onstar service we spoke about when I dropped off the car. He made sure my family would be safe on our roadtrip we planned for later in the week. Oscar has always been thoughtful and respectful everytime I stop in to service my car.