Ian has always been very professional, and welcoming the few times that I’ve had issues I bring them up to him, and he handles them in a sophisticated fashion. As long as a keep getting good customer service, I will continue to take my business to my local dealership Guaranty Chevrolet.
6/28/2018
Christobal U. VERIFIED CUSTOMER
Thanks for the service and to confirm it was on the guaranty the repair needed
Thanks again!!
6/27/2018
Peter C. VERIFIED CUSTOMER
My only comment is I thought the rental car charge was excessive at $65. I previously in Seattle had work done by the Chev Dealer and they provided a loaner car any time I spent more than $1,000.
Was pleased with the work as the car runs great and my problems were addressed. Alex was very professional, thorough and kept me well informed.
Thank you.
6/27/2018
Christine N. VERIFIED CUSTOMER
Ricardo Perez is the best!
6/27/2018
Robert P. VERIFIED CUSTOMER
Service done in a timely manner
6/27/2018
Marc D. VERIFIED CUSTOMER
Overall experience was horrible. Great salesman but finance staff and manager maxed a critical mistake and could not get our family vehicle financed through GM financial and now have “rescinded” the sales contract and want the car back. This has severely impacted my family and more reviews for this business to come.
6/26/2018
Pedro C. VERIFIED CUSTOMER
Ian was very professional and helpful with my vehicle service needs.
6/26/2018
Robert R. VERIFIED CUSTOMER
Oscar is always very helpful and professional.
6/26/2018
Manuel L. VERIFIED CUSTOMER
Highly disappointed with the service, I Washed my truck over the weekend and for sone reason They started it washing it and left it all wet. I had to dry my own truck until a sales person came out and asked what i was doing. They then proceeded to send someone to help me finish drying it. Very very disappointed with that.
6/26/2018
Carlos S. VERIFIED CUSTOMER
Excellent service and very helpful staff, I was in and ou in no time.
6/26/2018
Laura R. VERIFIED CUSTOMER
oscar was amazing great customer service thank you oscar
6/26/2018
Sabrina E. VERIFIED CUSTOMER
Awesome/ Friendly staff. I strongly recommend this location!
6/26/2018
Bernardino M. VERIFIED CUSTOMER
No comments
6/26/2018
Neil R. VERIFIED CUSTOMER
I believe I am right at my 3 year warranty and I have a lot of questions about my recent trip in please call me at ****-****-xxxx
6/25/2018
Maria A. VERIFIED CUSTOMER
The service department is/are excellent, especially Ricardo Perez. Job well done! ????????????????
6/24/2018
Robert G. VERIFIED CUSTOMER
The service desk was very nice, helpful and courteous. My complaint goes to how long it took to repair my vehicle. It took several days to get a part from back east. Was the part that unique? Also, my mechanic was apparently on vacation for a number of days that led to additional delay. Replacement vehicle did not have HOV vehicle access and I was told I may be responsible to pay for more than 5 days despite I was not the cause of delay. Andrew my contact person however was a pleasure to deal with.
6/23/2018
Juan G. VERIFIED CUSTOMER
Customer service for sure.
6/23/2018
Justin G. VERIFIED CUSTOMER
Andrew was informative, polite and helpful. He made the early morning service car drop off easy.
6/23/2018
Kathy P. VERIFIED CUSTOMER
Always willing to help. Even when I brought the car back the next day with a tire pressure sensor warning. Service tech was able to solve the problems and get me back on the road