The service advisor was excellent in communication and updated me throughout the process. Another service advisor I picked the vehicle up from had remembered I had an arm brace on during my last visit, he made a personal connection which to build a relationship with the customer which makes me want to be loyal to Guaranty Chevrolet in the future. All in all an excellent experience and delivered my truck cleaner than I dropped it off.
4/14/2022
Michael M. VERIFIED CUSTOMER
The complimentary ride home through Lyft was an pleasant surprise it made the experience much more enjoyable
4/13/2022
Robert H. VERIFIED CUSTOMER
I think it was a lot of $$$ for what was done oil change and air Air filter and cabin filter over $ 600 bucks
Or maybe it's was Car wash ?
Think next time? I will get the filters myself,You know I got the car here but next time get service it Somewhere else ?
4/13/2022
Felipe R. VERIFIED CUSTOMER
Erika was nice ,she did excellent job to follow up the time that needed thank you
4/13/2022
Tiffany J. VERIFIED CUSTOMER
Very knowledgeable and informative in giving info and price
4/12/2022
Kerry M. VERIFIED CUSTOMER
Leo took good care of my truck in a timely manner. A please to work with.
4/12/2022
Jose M. VERIFIED CUSTOMER
Great service.
4/12/2022
Mark K. VERIFIED CUSTOMER
Service was great ???? people were very friendly and courteous.
4/10/2022
Matt R. VERIFIED CUSTOMER
Very nice to deal with service advisor!
4/9/2022
Wajdi A. VERIFIED CUSTOMER
It it was a good having Guaranty Chevrolet taking care of my car.
Service adviser Erika Alvarez took care of everything and kept me informed.
4/9/2022
Kensley L. VERIFIED CUSTOMER
The young gentleman who helped us today was amazing!! From the beginning to the end it was a pleasant experience. Everyone was kind and professional. The pricing was very reasonable. We are from the Bay Area but will definitely consider returning to Guaranty when we trade our current Chevy for a new one. 10 out of 10 customer service!! Thank you!
4/8/2022
David D. VERIFIED CUSTOMER
Richardo Rick was awesome!
4/8/2022
Marisol A. VERIFIED CUSTOMER
Erica was so nice and kept me updated which was amazing and got me a rental just like she promised.
4/8/2022
Victor U. VERIFIED CUSTOMER
Service advisor was very through with the problem with my vehicle kept me updated every step of the way
4/8/2022
Marisol C. VERIFIED CUSTOMER
Thank You!!!????????
4/7/2022
Khalid S. VERIFIED CUSTOMER
None
4/7/2022
Maria C. VERIFIED CUSTOMER
Thank you, Erika .. for everything.. great customer services..and a great person to tal she is ready to listen on what you have to say and understands you pretty good..????????
4/7/2022
Michael H. VERIFIED CUSTOMER
Paid money still the same issue did not pick up truck left keys and truck at the dealership. Vet unsatisfied at the moment.