The tech found no issues when I clearly stated that I heard squeaky noises from the steering column and the suspension
8/25/2021
David H. VERIFIED CUSTOMER
Rick Perez was the best. Thank you Rick
8/24/2021
Janice G. VERIFIED CUSTOMER
Ricardo is a professional service provider.
8/24/2021
Helen P. VERIFIED CUSTOMER
Ricardo was such a great advisor!
He explained everything to me and considered my opinion before making a decision.
Such a great service since the beginning!
8/22/2021
Daniel W. VERIFIED CUSTOMER
They treated me with the upmost respect and the car work perfectly fine thank you .
8/22/2021
Jeanne M. VERIFIED CUSTOMER
A. Lara was above & beyond helpful, thorough, and polite with no sales pressure! Excellent service!!
8/21/2021
Isamar C. VERIFIED CUSTOMER
It’s not right to blame or make people feel like there lieing About a situation on the truck treat your customers with respect and make sure the job is fully done don’t just second-guess the problem and have people taking the vehicle every time for the same reason
8/21/2021
Gustavo V. VERIFIED CUSTOMER
Everyone was great and very helpful.
8/21/2021
Renee R. VERIFIED CUSTOMER
Great Courteous Service
8/21/2021
Elizabeth R. VERIFIED CUSTOMER
Our experience has been horrible. Our car was taken in for a A/C issue at least 5 times or more. The A/C would work for a week or two then it would stop working. On top of that our dash board light trim was not put back together. Next Tuesday our car is scheduled to go in to fix this issue. I forgot to mention that during the times we received our car back. I would have to push/pop pieces of the dash board back into place. My wife also found a piece of the vent in our cup holder. Please contact me so we can meet in person. ****-****-xxxx. I don’t want my wife wasting her time anymore. Call me anytime of the day. I have more issues to talk about but I don’t want to do this over the phone or a Email or survey.
8/20/2021
Kaene S. VERIFIED CUSTOMER
Erika was great!
8/19/2021
Fradkin, John. VERIFIED CUSTOMER
My experience has already been expressed verbally and there is no need to follow up. Poor communication was the main problem.
8/19/2021
Rocio S. VERIFIED CUSTOMER
Erika was excellent in proving me with guidance on the process of getting my car repaired. Although you took a week in the dealer, she was able to get me a rental car. The best part was picking up my vehicle and the drive after repairs felt like a brand new car!
8/19/2021
John B. VERIFIED CUSTOMER
I purchased my 2018 volt from you almost 2yrs ago. Never had a problem before this incident. My charging cord was defective and I called for an appointment. Was told I could bring it in on Tuesday @ 1 which I did. Your service writer Abraham checked me in stating to me that they would need the car all day. I said I would wait. Ur I believe service mgr walked by and asked if I needed help since he saw me their all day. I explained my problem he was helpful in resolving my problem temporarily. Up until this incident you people gave excellent service. Would appreciate a follow up with you on this issue. John B
8/19/2021
Brian H. VERIFIED CUSTOMER
Great service
8/19/2021
Cruz R. VERIFIED CUSTOMER
Amazing service
8/19/2021
Jesus U. VERIFIED CUSTOMER
There was a lack of communication and that unfortunately resulted in a misquote on my total charge.
8/18/2021
Raul C. VERIFIED CUSTOMER
Complete satisfy
8/18/2021
Lawrence L. VERIFIED CUSTOMER
Erika is truly an amazing Service Writer and Customer Representative. She’s honest and professional and you fill confident that all your needs will be satisfied!
Erika I Thank you for your complete satisfaction —-once again you’re a “ Rock Star!”