Ricardo provided very good service and I am very pleased with my experience.
5/29/2021
Kelly D. VERIFIED CUSTOMER
Erica took very good care of me. Definitely pleased!
5/28/2021
Felnimar G. VERIFIED CUSTOMER
Erika was very personable, welcoming, knowledgeable and helpful. Her customer service skills is tip tier and I would definitely have future business / maintenence visits from this experience.
5/28/2021
Christian P. VERIFIED CUSTOMER
Great customer service
5/28/2021
Javier P. VERIFIED CUSTOMER
I am very thankful for the customer service I got from Erika. She was attentive, informative, prompt with sending status of the service, and always making sure my car needs were met. I know I have several places in Orange County to service my car but the customer service received from Erika makes wanting keep coming back to Guaranty Chevrolet. Thanks!
5/26/2021
Joel M. VERIFIED CUSTOMER
Very helpful and courteous
5/26/2021
Moises A. VERIFIED CUSTOMER
Erika is amazing! Super personable and always wears a smile under her mask. Great service at dealerships is a list art and I’m glad to see this is not the case here.
5/26/2021
American National. VERIFIED CUSTOMER
Noise from ac fan - leaves left in cabin filter - had to go back to dealership.
5/26/2021
Vio G. VERIFIED CUSTOMER
Great job
5/26/2021
Juvenal R. VERIFIED CUSTOMER
Nothing was solved the issues came back.
5/26/2021
Ralph J. VERIFIED CUSTOMER
A+++ service
5/25/2021
Erika S. VERIFIED CUSTOMER
I dont see how it was my responsibility to clarify which car I brought in for registration purposes when the person is jotting down my information. Now while the mistake was understandable, what is not is Leo not assuming responsibility and blaming it on me. My car was given back a week after the initial time that was first established, no follow-up calls or messages when delays occurred. Horrible experience.
5/24/2021
Tom H. VERIFIED CUSTOMER
I asked the desk person to write on the order to keep my (low rolling resistance)tires at the recommended 50psi (max pressure 51psi). He did this right. The repair person LOWERED the pressure to 42psi anyway. I was not even asked by anyone why they were at that pressure. I have ruined 2 sets of (LRR) tires by not following the pressure recommendations and am upset that the repair person did not contact me or read the repair order request BEFORE MAKING CHANGES.
5/22/2021
Sydney L. VERIFIED CUSTOMER
Best service I’ve ever had at a Chevrolet dealer. I will be a lifelong customer. Thank you again Guaranty Chevy!
5/22/2021
Maria C. VERIFIED CUSTOMER
He's great at customer service
5/22/2021
Fabiola V. VERIFIED CUSTOMER
Muy agradable atento y educado gracias por su servicios
5/21/2021
Rafael H. VERIFIED CUSTOMER
Professionalism and courteous.
5/21/2021
Debora M. VERIFIED CUSTOMER
Everyone is so nice. Really good service from really nice people.
5/21/2021
David H. VERIFIED CUSTOMER
Ricardo Is always respectful,Friendly and most importantly professional.I can't imagine taking my vehicle elsewhere
5/20/2021
Jessica C. VERIFIED CUSTOMER
Helped with a situation not pertaining to the oil change and helped schedule another time to get it fixed that was convenient for me and my family.