Thank you Ricardo perez, very helpful, an always kept me up to date.
THANK YOU.
5/18/2021
Vincent L. VERIFIED CUSTOMER
Had a issue that require the dealership to keep my truck all day. Then he wanted me to rent a car if I wanted the issue looked at
5/18/2021
Miguel/ Tapia. VERIFIED CUSTOMER
Erika was very helpful. Great customer service
5/15/2021
Peter B. VERIFIED CUSTOMER
Service was quickly performed and was explained. Highly recommended
5/15/2021
Husai M. VERIFIED CUSTOMER
.
5/15/2021
Susan G. VERIFIED CUSTOMER
I came in to get tires. I also had a damaged seat belt, bumper was out of line. The tires were not replaced. I will probably not come back as I made an appointment, told the service desk what I needed. Only a part of what I needed was complete but I was not told until I got back that the tires were not replaced. I think the fees were exorbitant for the work done.
I asked the sensors be checked when the tires were replaced. It was checked prior and now will need to be done a second time unnecessary.
5/14/2021
Luis G. VERIFIED CUSTOMER
First time bringing my truck for service at this dealership, completely satisfied with the service.
5/14/2021
Antonio A. VERIFIED CUSTOMER
Ricardo Perez it’s a humble and respectful person with a great personality and charisma????????
5/14/2021
James P. VERIFIED CUSTOMER
Again,
Ricardo Perez is a credit to
your organition.
As you know, I haven’t gone
anywhere but your company
since I bought the car there.
Ricardo Perez actually made
me feel better about the future
of this wonderfull country called
the United States of America.
It’s people like Ricardo that
represent everthing good about
this country.
Faith, Fsmily, Integrity and
hard work.
I was very impressed with
Ricardo Perez
5/14/2021
Karina C. VERIFIED CUSTOMER
Ricardo was very well verse on the needs of my vehicle. Excellent customer service. I will definitely recommend him to other people in need of service. He service my vehicle in a fast timely manner and update it our infotainment very quickly which normally takes longer. Thank you so much for a speedy service.
5/14/2021
Melinda G. VERIFIED CUSTOMER
Service was good
5/13/2021
Kamran G. VERIFIED CUSTOMER
Mr. Perez is an excellent agent in your service department.
5/13/2021
Lupe C. VERIFIED CUSTOMER
They took a long time for everything I arrived on time and waited like 20 minutes until I got out went inside because a lady came ten minutes after me and they help her first . Then five hours later still no call so went to ask if they were done so I waited almost an hour for a car wash !!!
5/13/2021
James H. VERIFIED CUSTOMER
He let me know what was recommended for my Traverse, but also upon inspection reached out to let me know what needed to be done. Great communication on his part
5/13/2021
Guadalupe G. VERIFIED CUSTOMER
Exelente trabajando
5/13/2021
Art B. VERIFIED CUSTOMER
Ms. Erika is absolutely top quality as it relates to her knowledge, her honesty and her commitment to her customers.
5/12/2021
Ana V. VERIFIED CUSTOMER
Ericka was great at checking in my vehicle and calling me to let me know the vehicle was ready. I paid and while waiting to get my vehicle I saw the printout that was provided with the recommendations the mechanic had suggested with comments customer does not want want work done. Never was I called to ask if I wanted to fix the problem and when I picked up my vehicle I was not informed of the recommendations. Wow, what kind of customer service is this?
5/12/2021
Gerardo L. VERIFIED CUSTOMER
Erika does her job exceptionally well.
And also a thanks to Javier in shop.
Truck was done on time. Early actually
Thanks again!
5/12/2021
Mary M. VERIFIED CUSTOMER
My service rep, Roberto, was excellent and kept me up to date on the progress
He knew what the problem probably was before the mechanics got to it.
The charges were very reasonable and the car wash was a plus!