Leo Orozco goes above and beyond when our car needs to get serviced. He follows up with updates on our vehicle and is very prompt to give us additional information. Leo is a very friendly, welcoming and reliable person who makes his customers feel very much appreciated.
7/20/2024
Lian Jie. VERIFIED CUSTOMER
Daniel was so helpful in explaining what was wrong with my battery. He even accommodated me and my work schedule last minute by fitting me in for a morning appointment before my work day started. He is very knowledgeable and patient, thank you for everything!
7/20/2024
Thania A. VERIFIED CUSTOMER
Omar was great with communication and explaining to me what needed to be done and was done. Would recommend.
7/20/2024
Victor M. VERIFIED CUSTOMER
Leo is the best!
7/20/2024
Lorrie M. VERIFIED CUSTOMER
Working with Daiel Tsu is great. He is a great guy and very helpful. Been working with him for years. However, and this has nothing to do with Daniel but the tech left several black grease marks in and around my vehicle and a circle from his coffee cup on my hood or someone did. This is not the first time we have had grease marks. These tech need to be more careful with that. Changing gloves or washing hands would help
7/20/2024
Liansheng X. VERIFIED CUSTOMER
Very good
7/20/2024
Mario Estrada. VERIFIED CUSTOMER
Thank you.
7/20/2024
Katrina S. VERIFIED CUSTOMER
William was very helpful
7/19/2024
Fernando F. VERIFIED CUSTOMER
Great service and service advisor. Leandro is friendly , knowledgeable and kept me informed. I will continue to be loyal to GOUDY Honda for all my service needs.
7/19/2024
William G. VERIFIED CUSTOMER
Everything was done in a friendly expedient manner. One dealership near my work said the Dome light might be an electrical issue…so II went years without lighting in my backseat area. Here at Alhambra Goudy Daniel said “lets change the bulb for 25.00 bucks”. I almost didn’t believe it could be the inexpensive and simple but Daniel was correct! Thank you. I’ll be back.
7/19/2024
Vina V. VERIFIED CUSTOMER
Leo was very courteous and helpful.
7/19/2024
Catalina R. VERIFIED CUSTOMER
Mr Yu was very thorough in his explanation of the recall regarding the fuel injector purpose and I’m grateful at this point I did not need to have the replacement yet per the recall. My battery needed replacement due to stalling in the mornings and while driving. I also needed to clean the throttle. I thank you for having Mr Yu on your team of service advisor. I always return here because of the team you have and their efficiency.
7/18/2024
James V. VERIFIED CUSTOMER
David was great and helpful.
7/18/2024
Vazquez M. VERIFIED CUSTOMER
Great service with Daniel- he explained everything well and kept me updated throughout the process. This is definitely why I will come back to Goudy Honda for future requirements.
7/18/2024
Jacky Pak. VERIFIED CUSTOMER
He is working good service for the customer keep patient and polite
7/18/2024
Anita T. VERIFIED CUSTOMER
Leonardo (Leo) was very friendly, knowledgeable and professional. He answered all of my questions satisfactorily and kept me informed of the progress of the service to my CRV. Elmo was very professional and friendly as well when helping me before handing me off to Leo. Thank you.
7/17/2024
Tony L. VERIFIED CUSTOMER
Leo is a great service advisor. Answering every question with knowledgeable responses. Thx again Leo
7/17/2024
Ian R. VERIFIED CUSTOMER
Leo was great at helping me out and keeping me well informed throughout my car’s stay at Goudy Honda.
7/17/2024
Timetris J. VERIFIED CUSTOMER
Ms. Torres was a must needed addition back to the service team, which I had personally seen go away from providing great customer service experience. She was able to give me a great breakdown of the pricing and the cost of my repair, as well as provide an estimated time of when I should be in and out for service that day.her professionalism and understanding of her job title enroll is the perfect example of what great customer service should look like.