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Real Reviews from VERIFIED CUSTOMERS
Gustavo L. VERIFIED CUSTOMER
Great help and satisfied with all the work that was done to the vehicle and other details ..car looks awesome
12/21/2024
Juan M. VERIFIED CUSTOMER
Chastity was great. Her customer service was excellent, everything was smooth.
12/21/2024
Robert C. VERIFIED CUSTOMER
Chastity was very polite.
12/21/2024
Christine C. VERIFIED CUSTOMER
Daniel Tieu has provided an excellent service. Thank you very much to him and his service team. HAPPY HOLIDAYS TO EVERYONE!!!
12/20/2024
Graciela L. VERIFIED CUSTOMER
I'm completely satisfied with Omar taking care of my car.He is very professional and answered all my questions and is very polite.
12/20/2024
Roman Cath. VERIFIED CUSTOMER
Thank you.
12/20/2024
Tadashi K. VERIFIED CUSTOMER
Daniel was extremely helpful as always.
12/20/2024
Kathryn A. VERIFIED CUSTOMER
I am very happy with the service I received at Goudy Honda! Omar was very professional and friendly. Thank you!
12/20/2024
Hsiu C. VERIFIED CUSTOMER
Mr. Daniel is extremely knowledge about my car and he is very helpful. I strongly recommend him to my friends.
12/20/2024
Walfred M. VERIFIED CUSTOMER
I wasn’t happy that the dealer wouldn’t pick me up after dropping me off to pick up my car.
12/20/2024
Ingrid Mendez. VERIFIED CUSTOMER
The time promised to give me my car was a lied.it was a recall and I dropped my car early morning because they said they opened at 7am. The front desk opened until 7:09am and to get my info for rental took another 35 min which make me late for work. The advisor promised to have it by 3pm which was not true. Advisor texted me to let me know my car was not ready because there were 5 cars ahead of mine. I called advisor to let him know that I couldn’t return rental next day at 7 again because it will make late again. Then Wilson my advisor told me let me check with technician . He came back and said you know what come at 7pm, tonight and your car will be ready. Then to my surprise service department was closed. I called operator and she said that they were closes for the day and that I need it to pick up my car early morning. I explained to her same things that Wilson told me to pick up at 7. The operator passed the sales manager on the phone and he said he didn’t know anything about it to come back early morning to get car. Everything was not q good experience, the operator told me that sometimes they leave keys for customers in sales department to pick up car but yours are not here that means that it is not ready. To end the story, they never called me next day to tell me if car was ready or not: then when picking up, my Advilsor was not there and I had to go to a different one and told me go to your adviser. I said he is not him and asked me for my last name and pulled my paperwork and threw paper work to me and told me sign. I am disappointed about this episode.
12/20/2024
Julie G. VERIFIED CUSTOMER
Daniel is very friendly and did very well on his job.
12/20/2024
Hugo R. VERIFIED CUSTOMER
love the service and if the car needs things to be replaced they let you know
12/19/2024
Daniel T. VERIFIED CUSTOMER
It was just the frame time it was more than I espect it, over all it was ok with the service.
12/19/2024
Mary R. VERIFIED CUSTOMER
Andy was not only friendly but also very good in the explanations of the services as well as to the questions I asked. He was great!
12/19/2024
Tracy T. VERIFIED CUSTOMER
Excellent service and was very courteous. Will definitely recommend others to visit goudy honda.
12/19/2024
Maria D. VERIFIED CUSTOMER
Wilson was the only that seems to care for the customer, so many people around no one even bother to greet me.
12/19/2024
David B. VERIFIED CUSTOMER
Leo , service representative, explained a car design function I didn’t quite understand. Appreciate the time he he took .
12/19/2024
Antonio G. VERIFIED CUSTOMER
Daniel Tieu provided excellent service during my first vehicle service experience. I was impressed by the way I was treated. There should be more employees like Daniel, as he embodies why Honda is held to such a high standard. Thank you, Honda, and thank you, Daniel, for your assistance.
12/19/2024
Wing Tat. VERIFIED CUSTOMER
Wilson was effective and getting this gas pump recall done on my Honda. Simple effective and problem free. If there are issues i will follow up. Wilson seem trustworthy. Thanks. Mr. Wong
12/19/2024