He was very polite, attention to detail, address any concerns I had and over all excellent service.
10/15/2024
Maria G. VERIFIED CUSTOMER
I’m great full for Honda dealing with problems I had vehicle I’m a single grandma raising 4 kids but if I can get a free estimate I would love it Honda helps so much.. With coy timers needs thank you Honda.. Maria
10/15/2024
Esperanza M. VERIFIED CUSTOMER
He was very helpful and courteous , and had a lot of patience with all my questions . Great service and helpful staff. Thank you Honda Staff
Will recommend my friends here. Thank you Ivan
10/15/2024
Liliana O. VERIFIED CUSTOMER
Had an appointment at 10:30 and I had to wait 3 hours for my car to be serviced, David said about 2 hours or less, it's so frustrating how there were no updates. When I approached the worker regarding an update on my car after 3 hours my keys were just sitting at David's desk.it also defeats the purpose of making an appointment if I am going to be waiting 3 hours. This needs to get better and there needs to be updates.
10/14/2024
Vicky L. VERIFIED CUSTOMER
Happy Goudy Honda Service????????????!????
Happy Jim Sellheim! ????
Happy William Vazquez! ????
Happy Vicky!????
Happy World! ????
Happy Happy Goudy Honda! ????????????????????????
Thanks so much for the service!
You guys are great!
An effective and efficient Goudy Honda Service team! ????????????????????????
Alhambra is so proud of you! Honda car owners are so proud of you!
10/14/2024
Julie N. VERIFIED CUSTOMER
He was friendly, professional and easy to speak with.
10/14/2024
Caesar Castillo. VERIFIED CUSTOMER
Made an 11:00 am appointment in advanced for a A17 service. I Delivered the car at 1045 a.m., they said it would be ready by 1:00. I showed up at 3:00 pm for pick up and the car was not ready. Very disappointed with the service, what is the purpose of offering appointments service ? If running late than why not connect with the customer and let him and maybe throw in a Carwash for the inconvenience. I did not have a good experience. Have been there before and your current team has a lot of for improvement. The don’t even great you or say hello when you show up. They made me feel like I was bothering them or I was ask for a hand out. In shot bad customer service all around. Not what you want to hear but it should be taken a valuable information to make corrections and do things right. Make the customer feel welcome and not unwanted.
10/14/2024
Hector S. VERIFIED CUSTOMER
Great work
10/14/2024
Clarisa P. VERIFIED CUSTOMER
Very friendly thank you for all your help
10/14/2024
Yuman W. VERIFIED CUSTOMER
No problem.
10/14/2024
Melinda A. VERIFIED CUSTOMER
Daniel was awesome & my service was great.
10/13/2024
Terri B. VERIFIED CUSTOMER
Thank you so much. I've always been happy with honda
10/13/2024
Paul A. VERIFIED CUSTOMER
Chastity went above and beyond to make sure that me and my family were comfortable with the vehicle repairs. I will highly recommend for me people to visit Goudy because of the amount of customer service Chastity gave us. Thank you Chastity!!!
10/13/2024
Eric O. VERIFIED CUSTOMER
Thanks!
10/13/2024
Nirut P. VERIFIED CUSTOMER
Neil was great. He was very helpful and informative.
10/12/2024
Matthew M. VERIFIED CUSTOMER
David is an amazing individual with great vibes, will be returning to this dealership in the future!
10/12/2024
Cecil S. VERIFIED CUSTOMER
Daniel is amazing and renewed the lost art of customer service. He proudly represents Goudy and Honda. Grateful for the manner in which Daniel communicated with me
Cecil S
10/12/2024
Richard L. VERIFIED CUSTOMER
He was great. Very thorough and pleasant to deal with. All around great experience.
10/12/2024
Nii M. VERIFIED CUSTOMER
Omar is very professional. He explained all the service requirements to me. He also made sure I made it to an scheduled appointment in time by getting me a ride share. He also made sure I got back to the dealership in time to pick up my vehicle. He was very pleasant and I was pleased to have him as my advisor.