Customer service was amazing. Ivan was great communicating all my vehicle recommendations. He explained the process for ordering parts and was through with scheduled services. I appreciate his attentiveness and knowledge. Thank you Ivan.
9/7/2024
Chona G. VERIFIED CUSTOMER
Excellent goood job
9/7/2024
Luis O. VERIFIED CUSTOMER
He is a good person good customer service ????????
9/7/2024
Sunly Y. VERIFIED CUSTOMER
Always excellent service by David Vazquez
9/7/2024
Marcia R. VERIFIED CUSTOMER
1. Initial interaction with associated was cold and it made me feel as if my request for service was an inconvenience
2. Before proper paperwork was complete and before I agreed to the services suggested my car was taken to the garage not allowing me to take my personal belongings
3. Associate did not inform me of the wait time despite me informing him I’d be waiting for the vehicle at goudy.
4. Associate did not offer Honda shuttle and while waiting 2 hours for my vehicle I received no updates.
5. Once service was complete and payment was made I was told to wait for my vehicle in the waiting area. I waited for thirty minutes and finally when I went to make line to speak to a respreawntative I realized my car was outside with the windows down keys in the car and no one bothered to inform me.
Horrible service considering to never use goudy as my service location
Associate that assisted was named Neil He
9/7/2024
Derrick C. VERIFIED CUSTOMER
Thank you very much for the service, I appreciate how fast and quick I was taken.
9/7/2024
Justin H. VERIFIED CUSTOMER
Easy drop off, fast service. 5 stars.
9/7/2024
Alicia Y. VERIFIED CUSTOMER
Ms. Chastity Torres was amazing! She was friendly, listened to our questions and answered them clearly.
9/6/2024
Jacob M. VERIFIED CUSTOMER
Very helpful , will be scheduling my next service with Andy
9/6/2024
Mabel V. VERIFIED CUSTOMER
Good service
9/6/2024
Richard R. VERIFIED CUSTOMER
Everything was
Excellente
Very pleased
9/6/2024
Amanda G. VERIFIED CUSTOMER
I was grateful that she is still working there. She’s a very nice and sweet lady if I ever had a problem at Honda, she was always able to solve the problem without any attitude so professional I always tell my friends and family ask for Chasity. She will take good care of you. Great customer service. above and beyond keep up ur good work Chassidy
9/6/2024
Franco L. VERIFIED CUSTOMER
I wish Omar worked at ever dealership in America !! He is an excellent person and we are lucky to be able to have him as our advisor with our situation 2021 Honda pilot which unfortunately have been plagued with issues all of a sudden
9/6/2024
Angeles S. VERIFIED CUSTOMER
Daniel was fast and very helpful. He gave great customer service and went above and beyond by providinv me with an estimate on my cars paint job.
9/6/2024
Luis H. VERIFIED CUSTOMER
Wilson was very informative about services done to my vehicle also treated me with respect and kindness.
Very happy and satisfied.
9/6/2024
Benny K. VERIFIED CUSTOMER
I am fully satisfied with the services and advice provided by Wilson.