Andy was knowledgeable and communicated updates well. Car also seems to be fixed. Though I’m wondering what the PIN code it asks for every time I get the car back? Great service!
2/22/2025
Veronica G. VERIFIED CUSTOMER
Very professional and friendly. Thanks for all your help
2/22/2025
Nat N. VERIFIED CUSTOMER
Very professional abd friendly service.
2/22/2025
Brian L. VERIFIED CUSTOMER
Neil was great and once again, I am completely satisfied by Goudy Honda!
2/22/2025
Ebony J. VERIFIED CUSTOMER
Thank you for upgrading the wait room with pleasantries such as coffee and other beverages. The seating is comfortable as well and makes waiting for your vehicle so much more pleasant than in the past with the previous waiting room. Daniel and Chasity are amazing service consultants as well!
2/22/2025
Cynthia L. VERIFIED CUSTOMER
Friendly and knowledgeable
2/22/2025
Daniel Velasquez. VERIFIED CUSTOMER
Leo did a fine job. You’ve created a very pleasurable environment for your customers. Keep up the good work!
2/22/2025
Dolman M. VERIFIED CUSTOMER
Great at communicating, friendly, and a professional.
2/22/2025
Juan P. VERIFIED CUSTOMER
Neil is the best and helpful person that I met!!!
Thanks for your help!!!
2/22/2025
Mery V. VERIFIED CUSTOMER
Excellent customer service.Omar is a very good friendly worker.I will definitely satisfy with the service.
2/22/2025
Jonathan L. VERIFIED CUSTOMER
Chastity did an amazing job on keeping me posted on when my car will be completed and when it's done. She updated promptly. The technician did a great job too! I know i can trust 5154 to work on my car again. The service team did a great job and helped me get into a shuttle sooner than expected. There was only one downfall from this experience. I made this appointment last week. Honda is usually known to not lend vehicles as rental and hence, i did not request for one. When iarrived, Chastity asked if I got a rental and sadly, I said that i did not. I did not know honda offered rentals. I was not pleased because i had to make arrangements with my wife so that she can drop me off to pick up my car. A car rental would've made things easier for me. I only wished that was offered at the time I was setting up the appointment. Other than that, i think the service team did an amazing job! My car was done way before the promised time.
2/21/2025
Kevin P. VERIFIED CUSTOMER
He tried his best to get job done
2/21/2025
Leslie W. VERIFIED CUSTOMER
Neil He very knowledgeable & thorough. Very satisfied with service received!
2/21/2025
Thananchai J. VERIFIED CUSTOMER
I am not satisfied with the very good service.
2/21/2025
Irene V. VERIFIED CUSTOMER
Good job
2/21/2025
Michael C. VERIFIED CUSTOMER
Omar was great! Did a good job of answering my questions. Friendly!
2/21/2025
Madelyn F. VERIFIED CUSTOMER
Wilson is very professional with his service consultation and explanations. He has a very pleasant and friendly demeanor.
Wilson is my family's "go to" Service Advisor at Goudy Honda!
2/21/2025
Krystal O. VERIFIED CUSTOMER
Wilson is amazing. He has assisted me in the past and his service is always very communicative and helpful. He is very knowledgeable within his role as a service advisor, I feel confident that I am being taken care of. Thank you, Wilson!
2/21/2025
Henry R. VERIFIED CUSTOMER
Wilson took care of the whole process from start to finish, he was knowledgeable, patient, and very professional. Definitely being going back