A job well done.
Will definitely recommend Goudy Honda to others.
6/1/2019
Carolinh L. VERIFIED CUSTOMER
He was very helpful with my visit and explained the different services and what they meant in detail!
6/1/2019
Michael H. VERIFIED CUSTOMER
You’re welcome. We have purchased cars from Mr Goudy since his Dodge dealership in 1969.
6/1/2019
Jacqueline C. VERIFIED CUSTOMER
Today Mr Palacio lied to me my battery guidelines. I went in for an oil change and to have my battery checked to see if it needed to be replaced. He told me it was past the 3year free battery replacement. I question him and he told me that he is checking the system and it’s past the 3 free year replacement. He did not call to confirm if i agree to change my battery, he just did it. I picked up my car and questioned the cashier why if was over $200+ She tried to explain the charges but it didn’t make sense to me. I went with the cashier to look for Dennis but he was not available. While she went to look for someone to help with the problem, I went to my car and brought out a card I was given when I purchased a car battery on August 4, 2016 (my 3 year free warranty was not up yet). Thank you for your staff that corrected the problem and received my car battery for free. I wish not to have Dennis help me again, didn’t like his dishonesty.
Overall I love your services and staff.
6/1/2019
Jacqueline C. VERIFIED CUSTOMER
Today Mr Palacio lied to me my battery guidelines. I went in for an oil change and to have my battery checked to see if it needed to be replaced. He told me it was past the 3year free battery replacement. I question him and he told me that he is checking the system and it’s past the 3 free year replacement. He did not call to confirm if i agree to change my battery, he just did it. I picked up my car and questioned the cashier why if was over $200+ She tried to explain the charges but it didn’t make sense to me. I went with the cashier to look for Dennis but he was not available. While she went to look for someone to help with the problem, I went to my car and brought out a card I was given when I purchased a car battery on August 4, 2016 (my 3 year free warranty was not up yet). Thank you for your staff that corrected the problem and received my car battery for free. I wish not to have Dennis help me again, didn’t like his dishonesty.
Overall I love your services and staff.
6/1/2019
Crisanto C. VERIFIED CUSTOMER
Great service
6/1/2019
Hector C. VERIFIED CUSTOMER
Very professional and flawless service. I will be sure to return for upcoming services.
6/1/2019
Venita D. VERIFIED CUSTOMER
Always great customer service and extensive knowledge.
Goudy is number one still in my book Awesome team and Management.
6/1/2019
Darla A. VERIFIED CUSTOMER
Mike, excellent advisor, and very efficient. Would like him as my Honda advisor
On every visit!!
6/1/2019
Gregory O. VERIFIED CUSTOMER
Very satisfied with your friendly service department,
6/1/2019
Reginald B. VERIFIED CUSTOMER
Mr Tu was very professional and polite. He answered all my questions
6/1/2019
Manuel P. VERIFIED CUSTOMER
Good
6/1/2019
Armando G. VERIFIED CUSTOMER
I have been dealing with Ivan Castro for some time now and Ivan is the ONLY reason I continue to come back to Goudy Honda, Ivan has always been very Professional, Courteous and extremely Knowledgeable. I wish Goudy had many more employees such as him. Ivan is definitely Management material.
Thank you, Sincerely, Armando G
6/1/2019
Shannon W. VERIFIED CUSTOMER
informative understanding and didn’t try to scam me like honda pasadena rep thanks
5/31/2019
Kevin A. VERIFIED CUSTOMER
David was helpful and good customer service as always.
5/31/2019
Juan R. VERIFIED CUSTOMER
His very good service advisory, five stars
5/31/2019
Kenneth S. VERIFIED CUSTOMER
Always nice to talk to, very professional & easy to understand.
Never any issues or problems with Dane.
5/31/2019
Katsuya O. VERIFIED CUSTOMER
Absolutely loved the customer service at Goudy.
5/30/2019
Andres O. VERIFIED CUSTOMER
He went above and beyond and I was happy he was the one who assisted me with my car.