Amazing service and I liked how nice the young lady was, very upbeat and they took care of my new truck ? can’t wait to bring in for next service
9/7/2018
Twantonette W. VERIFIED CUSTOMER
Great service
9/7/2018
Shawn C. VERIFIED CUSTOMER
Pam was helpful with getting me an appointment and reassured me my vehicle was covered on warranty . When I arrived I was helped by a different advisor , I had to sign up for the courtesy shuttle because I wasn’t told the service was going to take 4 hours . The shuttle driver was driving around the Lott looking at his phone the whole time .. I waited for 40min before I finally gave up on the ride and called a lyft to take me home and bring me back . I’m the end I was happy my vehicle got fixed .
9/7/2018
Brenda B. VERIFIED CUSTOMER
He was very helpful and accommodating. Thank you
9/7/2018
John P. VERIFIED CUSTOMER
Did not satisfactorally respond to all my concerns raised to include issues that I considered safety issues... I also considered the service I received from Katrina to be unprofessional, abrasive , antagonistic and unfriendly.
9/7/2018
Mitch G. VERIFIED CUSTOMER
I was rushed at checkout and the service clerk did not explain ANY of the recommended services on my car. I tried asking questions and I received short answers web no explication. I go here because it’s convienent and close to work. I will no longer get my car serviced at this dealership as it’s the second time I received poor service. Also, $55 to change oil on a 4 cyclinder and you charge an extra $10 for rotating tires? I get my V8 serviced at Ford and they change oil, top off fluids, rotate tires, AND wash my car.
9/7/2018
Carrie H. VERIFIED CUSTOMER
And kudos to Kit who did the work on my truck over the last two weeks. I love you guys
9/7/2018
Dustin R. VERIFIED CUSTOMER
Great service. They go the extra mile to make sure your visit is better then you hoped for!
9/7/2018
Martha M. VERIFIED CUSTOMER
Very satisfied
9/6/2018
Amber . VERIFIED CUSTOMER
Pam went out of her way to help after my car stalled 10 minutes after picking it up. She is truly a credit to your location and company.
9/6/2018
Rosemary N. VERIFIED CUSTOMER
Good job
9/6/2018
Sherrie M. VERIFIED CUSTOMER
Very good service! Helpful and very friendly!
9/6/2018
Glenn P. VERIFIED CUSTOMER
Was being overcharged until going back in and pointing out the charge. Traves did not provide good customer service. After leaving my vehicle for service I was upset and questioned my future purchases and service dealings with Balboa Jimmy Johnson.
9/6/2018
Marilyn J. VERIFIED CUSTOMER
Travis as always is professional, knowledgeable and thorough. When he is busy, however, others assisting with intake do not do him any favors as they do not even greet customers coming in. When they do finally acknowledge you, they don’t listen or record customer concerns with their vehicle. Thank goodness for Travis as he responds quickly on any oversights. Just make your customers feel valued JJ Chevy—you used to be rock stars at that.
9/6/2018
Terrill W. VERIFIED CUSTOMER
Katrina Munoz is one of the most helpful experiences Jimmie Johnson Chevrolet. That lady definitely deserves a promotion because she goes above and beyond what's expected in regards to customer service.
9/6/2018
Beau K. VERIFIED CUSTOMER
Pam is very professional and friendly. These two attributes go a long way!
9/6/2018
Jack D. VERIFIED CUSTOMER
Serviced great. Ready in as promised.
9/5/2018
David M. VERIFIED CUSTOMER
Good service
9/5/2018
Amber . VERIFIED CUSTOMER
Pam has been amazing so far. Work was done on my car but the problem was not resolved and I had to take it back 10 minutes after picking it up because it stalled and lights came on and chimes were ringing.