Travis is an excellent Service Advisor, customer satisfaction is his number one priority. Pleasure to do business with him!!!
6/13/2019
David S. VERIFIED CUSTOMER
Great service writer, vehicle service completed and ready ahead of promised time.
6/12/2019
Robert M. VERIFIED CUSTOMER
Awesome
6/12/2019
Erik D. VERIFIED CUSTOMER
Great service!
6/12/2019
Christopher E. VERIFIED CUSTOMER
Amazing. Great communication through all steps of the process. Kept me updated and in the know
6/12/2019
William R. VERIFIED CUSTOMER
Pam was great! This was the first time in three trips for an oil change that I was in and out from my appointment in less than 2 hrs. Whatever you have done thank you for respecting my time.
6/12/2019
Adrian M. VERIFIED CUSTOMER
She was awesome and very helpful.
6/12/2019
Marco S. VERIFIED CUSTOMER
Great service, excellent customer service????
6/12/2019
Amanda C. VERIFIED CUSTOMER
Comments from the mechanic said "all four tires abnormally worn" however my service advisor insisted they were worn down evenly. I can see quite easily that they are worn unevenly and feel this could have been prevented if it had been noted sooner on any of the previous occasions I have had my vehicle here. I even asked about it once and was told they looked fine. I feel like I should not have trusted the service I received.
6/11/2019
Patricia G. VERIFIED CUSTOMER
Whitney is always great and very helpful
6/11/2019
Annette B. VERIFIED CUSTOMER
Lianna was very helpful and explained everything in detail. Felt very comfortable with all my services at Jimmy Johnson
6/10/2019
Colleen M. VERIFIED CUSTOMER
Pam was amazing, wonderful experience.
6/10/2019
David A. VERIFIED CUSTOMER
Pam is amazing! She keeps you updated throughout the entire process.
6/10/2019
Ross B. VERIFIED CUSTOMER
Excellent service by Derek Suda. Let me know the status of my vehicle and answered all questions that arose during the service processing.
6/10/2019
Dora H. VERIFIED CUSTOMER
I was not satisfied with the level of service provided this last time I requested service for my vehicle. The entire process beginning with the service representative not answering my calls or returning my calls after the initial appointment. It took an entire month from the date I requested service to when I actually took my vehicle in. Upon receiving my vehicle back it was not cleaned up where the repair had taken place. I got a call a day prior to picking it up and was told it was in detailing. I don’t know what detailing means but I assumed it meant the final touches and possibly cleaning it up. There is still a huge water stain on the headliner so if it was to leak again I wouldn’t be able to tell because a stain is already there. I will have to try to clean this up myself. I am very dissatisfied and disappointed this time around.
6/9/2019
Johnn R. VERIFIED CUSTOMER
Awesome job by all personnel
6/9/2019
Jesus A. VERIFIED CUSTOMER
Pam was very helpful in answering any questions I had concerning my vehicle.
6/9/2019
Toresia V. VERIFIED CUSTOMER
Derek and Liana have gone out of their way to make sure I was completely happy and satisfied with my vehicle starting with the loaner vehicle they provided for me while my car was being serviced. The Equinox was a car that i always wanted to buy but couldn’t. Driving it around for a few days allowed me to dream that I could own one. Needless to say..I didn’t want to return the car when my own car was ready for pick up????Thanks guys!
6/8/2019
Ansel B. VERIFIED CUSTOMER
Liana did a great job keeping me up-to-date and managing the work on the car. I appreciate the technicians' desire for quality over speed when working on the car.