Derek took the time to explain the service being done which I had questions regarding. Excellent!
5/23/2019
Kimberly C. VERIFIED CUSTOMER
Always a pleasant. Quick and efficient visit....
5/23/2019
Justin W. VERIFIED CUSTOMER
Pam Fitzgerald is a superb advisor!
Super friendly, very knowledgeable, honest and if fission. Trustworthy. I feel comfortable Going to her because she will take care of me and take care of my car!
5/22/2019
Sandra A. VERIFIED CUSTOMER
My Equinox has been meticulously maintained so we took it for a scheduled oil change yesterday. Pulled car from garage this am, found oil drips on floor. Husband lifted car, crawled under, which I didnnt like for him to do and found oil on the radiator fan housing.He was thinking about trying to fix but agreed to call JJ in case more than tightening needed.Overall outcome solved ok leak but two trips from Poway to JJKM and time waiting definitely not appreciated.
5/22/2019
Norma P. VERIFIED CUSTOMER
As always my experience there is always wonderful. Pam is so attentive. I love her kindness and great positive attitude she presents. Treat me like someone special. Even wandering through the showroom everyone also are all so friendly n courteous.
5/22/2019
Keith A. VERIFIED CUSTOMER
Very professional staff and service.
5/22/2019
Cristobal A. VERIFIED CUSTOMER
Pam, was very helpful and attentive.
5/22/2019
Randy R. VERIFIED CUSTOMER
My vehicles problem was factory quality control. Travis is just the message of bad news. He is a pro. A good Chevy employee.
5/22/2019
Patrick J. VERIFIED CUSTOMER
Great guy!...very understanding
5/22/2019
Anthony L. VERIFIED CUSTOMER
Service was great, all personnel were friendly, really enjoyed conversing with the young lady at the reception desk in the show room.
5/22/2019
Steven S. VERIFIED CUSTOMER
One of a kind warranty issue that Travis navigated as best as could be done. Solid communication and a fine end result. Thanks!
5/22/2019
Charista T. VERIFIED CUSTOMER
Derek Suda was awesome! Great customer service, reviewed my issues with my car to me in a manner in which I could comprehend.. offered me shuttle service due to long wait for car service. Really great first time experience! Derek is valuable to your company. Thank you for the great work and service!
5/21/2019
Ronald O. VERIFIED CUSTOMER
Just awesome
5/21/2019
Sandra G. VERIFIED CUSTOMER
Great customer service ! Unfortunately my problem wasn’t fixed and I’ll have to come back !
5/20/2019
Sherri A. VERIFIED CUSTOMER
Pam knew who I was and knowledged me right away.
5/19/2019
Sangbin I. VERIFIED CUSTOMER
Thank you for your kind reception and you discount coupon for my save money.
5/19/2019
Michael C. VERIFIED CUSTOMER
Derek did a great job and provided a high level of customer service. He is an asset to your service department!
5/19/2019
Henry S. VERIFIED CUSTOMER
Was not kept updated on why our vehicle had to be there at 8am and then sat parked for 6 hours with nothing done, or told why until we spoke to the other man in the office who found out what was really happening. He took care of the situation and got us back on the road at 3:45pm!