I was updated regarding the progress of my car and called when it was
complete.
Everyone was professional, efficient and pleasant.
All around a five star experience!
5/18/2019
Mary Jane. VERIFIED CUSTOMER
Have been going to him for years ...always gets the job done efficiently, Thank you Travis!
5/17/2019
Hsuan-Hao K. VERIFIED CUSTOMER
Thanks for your help!!!!!!
5/17/2019
David P. VERIFIED CUSTOMER
Derek has been a great help and takes the time to explain everything, my issue is I brought it in because my truck was sputtering when giving it gas and twice I have driven it off the lot and the check engine light would go on and the sputtering was still there. And when I brought it in I didn’t have issues with the check engine light ! $800+ dollars later and for a third time I’ll bring it in with the light on and still sputtering, I understand it’s not easy trouble shooting theses things but I don’t even make it a mile away before the light comes back on
5/17/2019
Brian P. VERIFIED CUSTOMER
I was told that the repair would be a couple hours and that She would call me and let me know what they find after they check it. I didn’t hear anything and called 6 hours later to see what was going on since no one had called me, I was told that it was almost done and possibly another 30 minutes.
I wish there was better communication from the advisor to the customers and wish they wouldn’t over promise.
5/17/2019
Ismael O. VERIFIED CUSTOMER
Great service
5/17/2019
Alex Y. VERIFIED CUSTOMER
Travis was very professional and helpful.
Thanks very much to the mechanic.
All the staff thank you.
5/17/2019
Jenifer D. VERIFIED CUSTOMER
I don't need to be contacted. I filed my complaint with the BAR.
5/16/2019
Melika R. VERIFIED CUSTOMER
He was very great and honest didnt try to sell a bunch of stuff
5/16/2019
Carolyn P. VERIFIED CUSTOMER
Being offered the rental car for the day was huge and made having the car worked on less stressful.
5/16/2019
Jorge P. VERIFIED CUSTOMER
Travis does a great job
5/16/2019
Eddington K. VERIFIED CUSTOMER
Outstanding service from Travis and his team will definitely return
5/16/2019
Tori B. VERIFIED CUSTOMER
I’m very unhappy with our experience
5/15/2019
John M. VERIFIED CUSTOMER
Pam and your Team are a well oiled machine! I love going and getting work done there!
5/15/2019
George P. VERIFIED CUSTOMER
Travis is a good service writer and knows how to treat his customers. He kept me well informed. I will definitely go back to Jimmie Johnson for all my future vehicle repairs.
George
5/15/2019
Walter O. VERIFIED CUSTOMER
I had to get the front drivers side tire replaced due to a screw in the tread. Derek checked over the tire and immediately checked in my truck for the repair. He was very courteous, professional and sincere. I asked him how long this tire change would take, he said app 75 mins . I was pleasantly surprised to receive the truck back in just I’ve 45 minutes. That was great as I could get back to work at my business. Overall between Derek and the service garage made for this matter to be resolved very quickly.
Thank you .
5/15/2019
Donald M. VERIFIED CUSTOMER
I was very pleased with the service speed shuttle to my home and back. Your service rep. Was so nice and professional in a good way. If I ever decide to buy a GMC or Chevy you we’ll be the first I see. Please send those coupons to me. Don and Jack
5/15/2019
Curtis W. VERIFIED CUSTOMER
Provide donuts.
5/15/2019
Elvin R. VERIFIED CUSTOMER
Walked in, spoke with Pam... she took care of getting my Trax serviced. End of statement
5/15/2019
Jacob S. VERIFIED CUSTOMER
I was pleased with the service and the price. Ms Gorney
Delivered on everything and helped to solve my vehicle's issues completely.
I am therefore completely satisfied.