1. Your mechanic used my radio and left it to his radio station of his liking which I do not like per se.
2. The hood of my Traverse was not properly lock and half lock. I noticed my hood was moving up and down while driving on the freeway after I left Jimmy Johnson service. It was unprofessional on the part of your mechanic and not paying attention to detail,
3. I doubt if your mechanics really did the service I asked to do such as rotate my tires, change oil and check and/or add nitrogen air to my tires,
4. I already informed Travis and he told me, I will have free detailing next oil change and free oil change which I said part of the package deal of my Traverse,
Thank you, Daniel A
3/9/2019
Barbara G. VERIFIED CUSTOMER
Rakan was great !! He help me with everything and listened to my concerns !!
3/9/2019
Oscar T. VERIFIED CUSTOMER
Great services done in time!
3/9/2019
Patrick G. VERIFIED CUSTOMER
Yeah Laith was awesome. I really enjoy your texting of how service is going.
3/9/2019
Diana R. VERIFIED CUSTOMER
Laity did an amazing job
3/9/2019
Cesar L. VERIFIED CUSTOMER
Was well done all the process like always thank you
3/9/2019
Gehr G. VERIFIED CUSTOMER
Shouldn’t take over 2hrs for oil change service.
3/8/2019
Anneliese C. VERIFIED CUSTOMER
Pam is professional and welcoming every time I see her. She always makes sure I’m taken care of!
3/8/2019
Adrian M. VERIFIED CUSTOMER
Great service like always, thank you Derek forall of your help.
3/8/2019
Abeba H. VERIFIED CUSTOMER
She was very helpful and has a great customer service.
3/8/2019
Keith S. VERIFIED CUSTOMER
Whitney is extremely knowledgeable and very responsive. She performs above and beyond expectations.
3/8/2019
Robert G. VERIFIED CUSTOMER
Liana Gorney did a wonderful job. I am 100% happy with her professionalism and level of service.
3/8/2019
Charles T. VERIFIED CUSTOMER
She was great!
3/8/2019
Sharon S. VERIFIED CUSTOMER
Laith is a pleasant and efficient service provider. He answered all of my questions and is an excellent communicator
3/8/2019
Firas B. VERIFIED CUSTOMER
She is very nice and helpful. Best i had
3/8/2019
Lisa M. VERIFIED CUSTOMER
I was promised my vehicle in a hour and a half.i waited 2 hors before checking on it then it was another 40 minutes. I realize you can fall behind but my advisor should of made some type of contact with me letting me know since I was in your lounge waiting for my vehicle. I watched other advisors come out and talk to their costumers and let them know they were done or their progress. I got a text. Not very personal.
3/7/2019
Gonzales S. VERIFIED CUSTOMER
It was fast and easy.
3/7/2019
Eric G. VERIFIED CUSTOMER
Pam was professional and very helpful. Thank you Pam!
3/7/2019
John M. VERIFIED CUSTOMER
Had somewhat of an emergency and they answered the call, fixed the problem and sent me on my way. Thus averting a rainy disaster.
3/7/2019
Elvin R. VERIFIED CUSTOMER
Laith was very helpful in assisting with diagnosis of my Trax. Between him and the technician they were able to fix the problem leaving me very satisfied with there work that was performed. My Trax now runs smoother and with more pep ( don’t know if this fix included the slow response to the Trax) but it runs smoother, with more pep and better handling (my opinion). Have worked with him on 2 seperate occasions and completely happy with his performance and attitude.