Staff was helpful and kind. Being empathetic to the customer is critical.
Their service team hit it out of the park.
2/10/2019
Patty G. VERIFIED CUSTOMER
Katrina is an exceptional service representative! She is always attentive and efficient with my servicing needs! She is an asset to Jimmie Johnson's!! Thank you!!
2/10/2019
Maxwell S. VERIFIED CUSTOMER
Oil and filter change took more than two hours and 50 minutes to complete, even with an appointment and arriving 15 minutes ahead of time. The service writer was courteous however the whole process took entirely too long as it was known I was waiting for the vehicle.
2/10/2019
Natalie P. VERIFIED CUSTOMER
Katrina was very courteous and knowledgeable of the service of our vehicle.
2/10/2019
Micheal L. VERIFIED CUSTOMER
Great service from Pam always kept me updated on my vehicle
2/10/2019
Michael W. VERIFIED CUSTOMER
Pam is the best!
2/10/2019
Catherine L. VERIFIED CUSTOMER
Laith was fantastic and went out of his way to make up for my inconvience
2/9/2019
Derrick B. VERIFIED CUSTOMER
Some people in the waiting room were pretty upset with the wait time - I was happy. You all got my vehicle in and out in 1.5 hours. Thanks and keep up the good work.
2/9/2019
Laquina C. VERIFIED CUSTOMER
Thank you for fixing my car and giving me a loaner car so I wont miss work. I will see you guys in a couple of weeks.:)
2/9/2019
Patricia T. VERIFIED CUSTOMER
Lath is superior
2/9/2019
Charity P. VERIFIED CUSTOMER
Laith is the best
2/9/2019
Kevin W. VERIFIED CUSTOMER
Whitney was a big help! Very professional and personable. Thank you!
2/9/2019
Volodymyr P. VERIFIED CUSTOMER
Derek is great! Thank you, Derek!
2/9/2019
Francisco S. VERIFIED CUSTOMER
Gray service
2/9/2019
Catie S. VERIFIED CUSTOMER
Travis was very polite and professional. He got me in and back out exactly as He promised. I was back into my car and ready to pick up my daughter and her school friends. Thanks Travis
2/8/2019
Evan P. VERIFIED CUSTOMER
Great service
2/8/2019
You C. VERIFIED CUSTOMER
Great
2/8/2019
Walter S. VERIFIED CUSTOMER
Excellent Service
2/8/2019
Lisa Y. VERIFIED CUSTOMER
Every thing was great. Liana was super helpful and very personable.
2/8/2019
Yacoub A. VERIFIED CUSTOMER
I really appreciate Travis’s work, he is dedicated and always help me with everything I need to perfection