Derrick always takes care of my personal truck and our company trucks
12/28/2018
Janell W. VERIFIED CUSTOMER
I always ask for Laith because of the type of service he provides. He is professional, approachable, dedicated, knowledgable, and caring. Thank you so much!
12/28/2018
Marielle H. VERIFIED CUSTOMER
Job well done! Thank you Katrina Munoz!
12/28/2018
Manuel F. VERIFIED CUSTOMER
She was very Nice And Professional
12/27/2018
Manuel F. VERIFIED CUSTOMER
great
12/27/2018
Fallon C. VERIFIED CUSTOMER
Rakan and Jim were both wonderful, very helpful
12/27/2018
Laquina C. VERIFIED CUSTOMER
Thanks for the report about the ac and that its documented for the future
12/27/2018
Reynaldo S. VERIFIED CUSTOMER
This visit was due to rework performed on a previous visit.
12/25/2018
Robert H. VERIFIED CUSTOMER
Excellent as Derek always is when it comes to customer support. I wouldn’t go anywhere else but to see Derek as my service writer. I’m glad he’s back. He’s an asset.
12/25/2018
Patricia R. VERIFIED CUSTOMER
Excellent customer service ????
12/24/2018
Lisa A. VERIFIED CUSTOMER
Liana was very nice, friendly, and on top of keeping me posted about my car. I felt my business was appreciated and my car was going to get fixed promptly. It was a very pleasant experience. I have used Bob stall Chevorlet in the past. I will never be returning there after the awesome experience at Jimmy Johnson's. I traveled down from Alpine and don't mind, because the experience was exceptional. Thank you for taking care of my car!
12/24/2018
Reynaldo S. VERIFIED CUSTOMER
I dropped off my vehicle to get the R exterior passenger door handle replaced. When I left, my interior door handle was in operational. Now I have to return my vehicle and make an appointment to get that repaired. Waste of time.
12/23/2018
Danette L. VERIFIED CUSTOMER
Laith Q is always courteous and professional. I appreciate his updates on my service and his clear , consise explanation of what’s being done.
12/23/2018
Mara C. VERIFIED CUSTOMER
Fast
12/23/2018
Richard E. VERIFIED CUSTOMER
Great Service!!!
12/23/2018
Pauline R. VERIFIED CUSTOMER
The person leith who helped me out great customer. Service
12/22/2018
Fernando R. VERIFIED CUSTOMER
Not one person looked like they wanted to be at work. This is solely pertaining to the service advisors. Mechanics was great. Advisors were lacking. No one was rude but no one was attentive either. Everyone was busy chatting to each other and not acknowledging the incoming customers. At one point an advisor came and chatted to another and proceeded to use foul language I guess she forgot she was in the front and customers were around. While I’m waiting room I then hear more staff members playing around and more foul language was used. In all my years of going to Chevrolet dealers this is by far the most laid back type attitude (not in a good way). If I didn’t have my warranty with Hendrix I would not come here nor recommend this service center. This is the second time we’ve been here and both times we experienced this. Very unprofessional.
12/22/2018
Jill W. VERIFIED CUSTOMER
Friendly staff. Accommodating of my schedule.
12/22/2018
Dean W. VERIFIED CUSTOMER
The service seemed adequate, however I was told it would take 2 hours and so I waited for it to be done. It took almost three hours for my service to be done. It would have been better if Travis would have come to provide me an update after the two hours had elapsed to let me know what the status of my service was.