Pam is knowledgeable and very good at what she does.She makes her job look easy
11/30/2018
Yu X. VERIFIED CUSTOMER
Awesome
11/30/2018
Ducharme M. VERIFIED CUSTOMER
Katrina was very helpful kept me updated on how my car was doing! I could call her at any time very very helpful!!!!!.she is a fantastic customer service person
11/30/2018
Keyra D. VERIFIED CUSTOMER
Katrina is the best!!! Thank you for making things so easy.
11/30/2018
Quiana S. VERIFIED CUSTOMER
I know bring both of my vehicles to be serviced at Jimmie Jonson!! I love how Travis makes sure everything is going good and treat us like family
11/30/2018
Britany L. VERIFIED CUSTOMER
I didn’t bring my vehicle in for service on Tuesday 11/27, but keep up the great work?
11/29/2018
Johnnie S. VERIFIED CUSTOMER
My service rep Laith, is very professional on the one, and of course, on the other hand, he served us with warm kind greetings and well wishes.
11/29/2018
Adrian P. VERIFIED CUSTOMER
Laith is terrific to work with. He communicates superbly, explaining any repairs that may be needed, and providing the costs and time frame for completing the work. He represents your dealership well. I always know he'll provide excellent service with a smile and professionalism. Adrian P
11/29/2018
Michael J. VERIFIED CUSTOMER
So glad to have Derek back. He’s very knowledgeable and professional. He knows all about my 2017 Z51 Corvette Stingray. I’m always very satisfied with his service.
11/29/2018
Debra H. VERIFIED CUSTOMER
Very happy with the service advisor meeting me outside when I pulled up. Much better than prior visits when I’d come inside and not be acknowledged. Thanks.
11/29/2018
Sharon W. VERIFIED CUSTOMER
Katrina is so friendly and helpful! She’s a great asset to your company!
11/29/2018
Jaclyn J. VERIFIED CUSTOMER
Great customer service, had shuttle ready to take me back to work and service was completed quickly.
11/29/2018
Wade S. VERIFIED CUSTOMER
Excellent service and assistance! Thank you for all that you do.
11/29/2018
Brian D. VERIFIED CUSTOMER
Lack of response to my texts requesting information about my vehicle, warranty coverage and timing of completion of the work. I was told it was a problem with your new texting system. I received incorrect and curt extended warranty coverage information from both Hendricks Autoguard advisor and dealer's service advisor, I was told items would not be covered but they are clearly covered per the contract and website info. That was only corrected when I called Hendricks Autoguard directly, my service advisor said they may listen to the customer more than me. Hendricks is one company...should be much smoother.
11/29/2018
Cameron W. VERIFIED CUSTOMER
Katrina provided me with excellent service as usual. She does JJ much credit and keeps us returning for service time and time.
11/29/2018
Hugo A. VERIFIED CUSTOMER
Excellent service at the front desk !!! Thank you so much !!!
11/29/2018
Oscar A. VERIFIED CUSTOMER
Derek provided exceptional service and follow up, explained the issues and the solution, i feel very confident and comfortable leaving my vehicle in jimmy johnsons employees hands
Thank you
11/29/2018
Jennifer S. VERIFIED CUSTOMER
Laith is an excellent service representative. Needed the brakes fixed in a hurry - he squeezed me in, was efficient and on time. He has turned me around regarding my opinion of JJ service. I’m glad I found him as an advisor - made a huge difference!
11/28/2018
Brooke H. VERIFIED CUSTOMER
I wouldn’t trust ANYONE other than Travis with my Corvette. He is the best,and always goes above and beyond
11/28/2018
Bahram M. VERIFIED CUSTOMER
She is very knowledgeable and helpful She did evrything she could to help me .
Thank you Whitney