Every part of the visit was beyond my expectations. Everyone was helpful and quick.
9/15/2018
James A. VERIFIED CUSTOMER
Ms. Gorney is awesome!
9/15/2018
James H. VERIFIED CUSTOMER
Excellent service, family business.
But I’d rather watch news on the lounge TV than a programs commercial.
I feel like a lab rat. ????
9/15/2018
Abeba H. VERIFIED CUSTOMER
Travis was very professional and carrying
9/15/2018
Ted I. VERIFIED CUSTOMER
It was a bit of a surprise after thinking that it was a drive train warranty covered transmission issue and became a not covered by any warranty item of over $500. But I feel that Laith and your mechanics are doing there jobs with integrity and honesty. It was just an expensive surprise.
9/15/2018
Andrew H. VERIFIED CUSTOMER
Thanks
9/15/2018
Brian K. VERIFIED CUSTOMER
Both Service Advisors were condescending about a rattle noise that was serviced last interval, but not fully repaired in accordance with a tech service bulletin. In addition, she made documentation errors and provided questionable explanations. In the past Derek Suta was exceptional, these two service advisors were unpleasant at best and unprofessional at worst.
9/14/2018
Patricia B. VERIFIED CUSTOMER
You should be very proud to have him on your team!
9/14/2018
Dean M. VERIFIED CUSTOMER
Always so helpful and quick service!
9/14/2018
Corrin . VERIFIED CUSTOMER
It was super easy to make the appointment online and note what needed to be done. They confirmed the service & called as soon as it was done. Did exactly what I needed and exceeded my thoughts with departure. Super quick to get the car and Pam was great!
Thank you!
9/14/2018
James P. VERIFIED CUSTOMER
Was very pleased with staff and service
9/14/2018
Jeff S. VERIFIED CUSTOMER
Great job! Very professional
9/14/2018
Cinna B. VERIFIED CUSTOMER
Thank you for diagnosing and repairing my vehicle quickly! I was really upset about my car troubles and Laith texted me right away to let me know the status of my vehicle. I had coupons from Jimmie Johnson at home, and Laith applied my coupons as I asked.
9/14/2018
Alan S. VERIFIED CUSTOMER
Whitney was very courteous, helpful, and she coordinated a Very prompt repair to my vehicle.
9/13/2018
Lance P. VERIFIED CUSTOMER
Pam was very nice and thorough, I will definitely ask for her next time I'm back for service. Thanks
9/13/2018
Simon L. VERIFIED CUSTOMER
2.5 hours for an oil change is absolutely unacceptable. At a minimum customers should be notified at the time of scheduling to set aside that kind of time. Also, when it was time to pick up my car 5 agents stood idle at their desks, watching me wait 10 minutes for Whitney to be free. After waiting 2.5 hours, you think someone would be eager to help get me on my way. This was not the case at all.
9/13/2018
Mr. Gregory. VERIFIED CUSTOMER
Travis did an outstanding job keeping me informed until my car was complete. I'm very satisfied with the workmanship. I highly recommend Travis and his service team.
9/13/2018
Chris M. VERIFIED CUSTOMER
Treated with respect. Expert technicians. Thank you!
9/12/2018
Chris F. VERIFIED CUSTOMER
Laith is terrific. Super-nice, helpful, knowledgeable, and pulled the team in to try and figure out our weird situation. Offered to have Scott come in to help, and they are a great team. Really pleased with Laith’s service.