Wrote down the wrong mileage (added a zero so it looks like I have 1.9M miles on the odometer) and didn’t respond to my text message asking to fix it.
Also, didn’t wear face mask above nose. I noticed two others in the office building who didn’t wear a face mask at all!
11/22/2020
Alexine A. VERIFIED CUSTOMER
Lawrence always greets me by my name when I call and treats me with the utmost respect. I know that my car is in great hands when I drop off my car to be serviced. Thank you Honda for hiring a very competent team and great mechanic
11/22/2020
Paul B. VERIFIED CUSTOMER
I found Tyrone very pleasant and easy to deal with.
11/22/2020
Ryane B. VERIFIED CUSTOMER
Lawrence went out of his way to help me when there were technical difficulties with the computer systems at the shop. I mentioned that I was going on a road trip in the morning, my car was due for service, and i was nervous about making it there. Even though the system was temporarily down, he ensured that my car was safe with fresh oil and aligned tires. Lawrence is kind, helpful, and trustworthy. I only go to this location specifically because of how great Lawrence is.
11/21/2020
Janet G. VERIFIED CUSTOMER
Excellent service
11/21/2020
Virginia F. VERIFIED CUSTOMER
Great and helpful team
11/21/2020
German C. VERIFIED CUSTOMER
Service and customer services was excellent, fast, and on time, the only thing that I recommend when you work with insurance should tell your clients out front that if the insurance or client don't pay in full after they services is performed the car won't be released by honda other than that I love your services thank you ????
11/21/2020
Andreia L. VERIFIED CUSTOMER
Erick provided and outstanding service!
11/21/2020
Donald W. VERIFIED CUSTOMER
Service was exceptional and the staff was very professional and friendly
11/20/2020
Ariana F. VERIFIED CUSTOMER
Thank you Chris! Kind and helpful.
11/20/2020
Pearl M. VERIFIED CUSTOMER
Arron the very best, he really cares about his customers
11/20/2020
Raymond L. VERIFIED CUSTOMER
Professional and courteous. Service is excellent.
11/20/2020
John S. VERIFIED CUSTOMER
Service experience was excellent.
11/20/2020
David M. VERIFIED CUSTOMER
T was great
11/20/2020
Kevin C. VERIFIED CUSTOMER
Greg is the best!
11/20/2020
Mario D. VERIFIED CUSTOMER
Feel like I got rob a 1000 dollars
11/20/2020
Casi L. VERIFIED CUSTOMER
Ace was great - really helpful, explained all my options, and got my service done quickly. Will definitely be coming back!
11/20/2020
Mario R. VERIFIED CUSTOMER
There was only one problem, the promise hour was 11:00 am but they gave it to me until 1 pm.
11/20/2020
Kelie G. VERIFIED CUSTOMER
Ace went out of his way to help me when I brought my car in for service on Monday. I was upset when I first came in and he called me several times assuring me he would do whatever he could to make sure I was ok. By the time I picked my car up the following day he had delivered on his promise and I felt great when I left. He is a real asset to your Honda team
11/19/2020
Wilson F. VERIFIED CUSTOMER
When I took my Honda Civic 2009 for a new ???? I was worried that I would be billed for other services I didn’t feel I needed. Aaron was nothing like that nor any of the other service people at San Francisco Honda. Aaron was very professional and empathetic to my situation.He rendered services I needed at no charge.He said it was an easy fix , but seldom are mechanics so honest and down to earth.It is my intention to handle all my Honda maintenance at San Francisco Honda??????????