This was my 2nd Visit to the Service Shop and like the first no complaints!
In Tommys absence Juan took Great Care of me and I was Completely Satisfied with the whole experience!
9/10/2019
Vincent B. VERIFIED CUSTOMER
Couldn't verify the issue i had because the car wasn't making the whistling noise at the time i brought it in and i Couldn't leave it overnight for further inspection. But Thanks for your efforts and the multi point inspection though. Much appreciated
9/10/2019
Nadine K. VERIFIED CUSTOMER
Excellent service, friendly and helpful
9/9/2019
Rachael H. VERIFIED CUSTOMER
Aaron was very personable and a great communicator. Following a fender bender my car wouldn’t start and was towed to Honda. He immediately recognized it was the battery and had a technician replace it within 20 mins on a very busy Friday evening. He put a brighter tone to my overall pretty crappy car day. Thanks Aaron!!
9/9/2019
Susan H. VERIFIED CUSTOMER
Nothing to complain about; airbag recall and oil change.
Tech noted a couple of (costly) items that will need to be addressed at some point which, in my 17 year old Odyssey, is pretty expected.
9/9/2019
Ilse B. VERIFIED CUSTOMER
My experience with Marina. Honda was great. Ace was so helpful
And they did a great job.
9/9/2019
Alfredo R. VERIFIED CUSTOMER
Great Service as always
9/9/2019
Jean A. VERIFIED CUSTOMER
I've been going to SF Honda at the Marina for 2 years now and have always been satisfied by Ace's customer service. Efficient, straightforward and polite, I can always trust him to take care of my car.
9/8/2019
Carlos A. VERIFIED CUSTOMER
The recall went smoothly. However, I was told that I needed to change pretty much all fluids because they were dirty. I can agree on the motor oil needing a change. However, I recently bled the breaks, and power steering fluid so I know these fluids pristine. I would have more trust in the service center if services were offered in earnest and with honesty, instead of being a mechanism to bring in revenue.
9/8/2019
Barbara R. VERIFIED CUSTOMER
Everyone was very kind and super helpful. Aaron Wong was very thorough in communicating and explaining to me the maintenance items that would be performed...and recommended further maintenance items that “should” be performed, based on my mileage and age of my vehicle. I know that most places inform you of those things, but I didn’t feel pressured into adding more services to my visit. I saw it as helpful information, for the health of my car...and, I appreciated that. Aaron was super sweet, super patient, super helpful...and, followed through, over and beyond. I was very pleased with my service.
9/8/2019
Anshul K. VERIFIED CUSTOMER
Staff was professional and helpful.
9/8/2019
Luis C. VERIFIED CUSTOMER
I had an excellent service experience. My service advisor was Aaron Wong, he is very knowledgeable, good attitude, positive mind, excellent customer service. Good job.
9/8/2019
Jimmy L. VERIFIED CUSTOMER
He did a good job
9/8/2019
Animesh T. VERIFIED CUSTOMER
Kevin was great and helped explain the service and vehicle status
9/8/2019
Kimberly W. VERIFIED CUSTOMER
Always provides great service. I like the updated text message alerts.
9/8/2019
Marilyn R. VERIFIED CUSTOMER
I’ll be looking forward to complete the survey
9/8/2019
Lillie T. VERIFIED CUSTOMER
Good service ????
9/8/2019
Thomas C. VERIFIED CUSTOMER
Great service. Thx!!
9/8/2019
Cristina D. VERIFIED CUSTOMER
Promptly delivered service & very courteous personnel. Thanks
9/8/2019
Mary M. VERIFIED CUSTOMER
I will be happy to compete your survey. I have had great service at your 9th Ave service center.
Regards, aMary M