The service was great and the Honda Family really took care of me, Thank you Mr. Wong. I am very appreciative for every thing, and Thanks again Pearla for getting me in the car.
9/8/2019
Deanne H. VERIFIED CUSTOMER
Aaron always takes very good care of my car. Appreciate his attention to detail.
9/8/2019
Denise B. VERIFIED CUSTOMER
Prompt,Professional service
9/8/2019
John . VERIFIED CUSTOMER
Tommy was excellent today
9/8/2019
Dalton R. VERIFIED CUSTOMER
I was in contact with ace. Very friendly, great service, nice and quick.
9/8/2019
Francisco G. VERIFIED CUSTOMER
Excellent service. Tyrone was great!
9/8/2019
Francis N. VERIFIED CUSTOMER
I want to thank Tommy he tried his best to help us and he did so to the best of his ability. This is more so on SF Honda as a whole. Your service is awful. I came at 6:54 to drop off my car for a oil change and a battery change. I did not get out of there until 9:30. During that whole process I had a mechanic who told me contradictory items to what I was told previously. SF Honda keeps awful mechanic records, so I spent 20-30 minutes with Tommy telling him what happened. I opened hood and the job looked rushed. I pay a slight premium to get service done at SF Honda hoping for a experience. I can easily save alot of money going to a local experience. I go to SF Honda because I trust you guys to know what you are doing. I will now have to rethink this whole process. Just a FYI I was not the only impatient person there. People who dropped off cars the same time as me were curious why services for an oil change would take 2.5 hours?
9/8/2019
Daniel Y. VERIFIED CUSTOMER
Very good service
9/8/2019
Blanding C. VERIFIED CUSTOMER
Aaron greeted me with a smile and answered my questions concerning the recall of the passenger airbag. He also took care of updating my profile. I felt like Honda appreciated me as a longtime customer. Thank you Aaron for customer care.
9/8/2019
Sheldon M. VERIFIED CUSTOMER
Great experience. Thanks
9/8/2019
Dominic S. VERIFIED CUSTOMER
Thank you very much.
9/8/2019
Jeffrey H. VERIFIED CUSTOMER
Thank you for your help with my car. I have been having trouble for the last couple of months. It is working perfectly now. Thanks!
9/8/2019
Kristine J. VERIFIED CUSTOMER
The day before bringing my car in for a 'Maintenance Now' signal on my car, I helped my friend Rachael with her car that wouldn't start after a small fender bender. We had her car towed to Honda and met the driver and car there. Upon entering, we walked up to another sales associate who was extremely rude and unhelpful. He abrasively informed is that the car most likely would not be done before monday and had no empathy how it might affect the client who just gone threw an accident, car not starting, and having to have ot towed. And yes, unfortunately it was late on a Friday. He just made an already bad day worse by his lack of proper customer service. Luckily, Aaron already opened up a ticket for my friends car who had called and informed of the car being towed there. Aaron was an angel and totally turned a terrible situation into a great experience. His customer service and work ethic are impeccable. He even squeezed me in to come get my Maintenance Now indicator looked at the very next day. And yet again, it was an amazing experience. So, thank you. Aaron is a great asset to the Honda team. I look forward to taking my business to this Honda Service center for all of my car needs.
9/8/2019
Kathleen H. VERIFIED CUSTOMER
I never received the survey
9/7/2019
Rodolfo D. VERIFIED CUSTOMER
Well done...
9/7/2019
Viji W. VERIFIED CUSTOMER
Excellent service . Aaron was very dedicated , very helpful and very timely ????????. Cheers. Thank you. Venkat and Viji.
9/7/2019
Dmitry E. VERIFIED CUSTOMER
It was quick service. The itemized work sheet didn’t say whether the tiers were rotated or not. They were on the estimate as part of requested service.
Thanks,
Dmitry