I have always had excellent customer service from Aaron! Yes. Thank you!
8/28/2019
Nirav B. VERIFIED CUSTOMER
Great service at this location in terms of keeping room available for cars to pull up and retrieving your car. Everyone appeared to be working well together as a team: one employee could voice something across the garage and it would be clearly repeated and related in a form of closed-loop communication and delegation to get the task done. At the front desk Tyrone is very efficient, calm and clear. A long line did not appear to deter him one bit. He greeted each customer warmly. He went to the cars to retrieve mileage etc efficiently. He was straightforward on the recommended service items and costs and related to that had the computer screen tilted in a way that both he and the customer could see everything. He was understanding when I said I will need to hold on getting most items done except oil change and tire rotation until next time because we were setting aside cash for home renovations. There was no pressure. This was an awesome experience.
8/28/2019
Judy Y. VERIFIED CUSTOMER
Tyrone was efficient and friendly. Good to have him st front desk,
8/28/2019
Sharon F. VERIFIED CUSTOMER
Will do. Your folks were prompt and responsive
8/28/2019
Roxanne L. VERIFIED CUSTOMER
Ty is a great service rep. I always appreciate his advice.
8/28/2019
Stephen B. VERIFIED CUSTOMER
Tried to sell me on expensive service that was not required. Showed me three options none of which included the minimum required. I am still convinced all three were unnecessary and solely to increase revenue. I can no longer trust SF honda service to give me honest advice. Very disappointed.
8/28/2019
Teresa L. VERIFIED CUSTOMER
No comment!
8/28/2019
Poonsook W. VERIFIED CUSTOMER
Tyrone was great, and the recall went smoothly and quickly
8/28/2019
Mitch A. VERIFIED CUSTOMER
I’m very very happy of my today’s visit. He was courteous, detailed orientated and explained to me to decide any additional work needed. Service was fast and convenient. I’m satisfied with SF Honda at Folsom.
8/28/2019
Peter W. VERIFIED CUSTOMER
Excellent attentive service- looking forward to returning!
8/28/2019
Roger W. VERIFIED CUSTOMER
Very satisfied with experience. Manager was courteous and professional. Delivered repaired car as promised. Also followed with phone on status.
8/28/2019
Melina L. VERIFIED CUSTOMER
Ace is always great to work with! He is patient in explaining any car issues and walking you through the options. He’s also very timely in his replies and he manages to juggle a lot at a busy honda service center. Thank you for all your help!
8/28/2019
William A. VERIFIED CUSTOMER
Ok
8/28/2019
Tyler W. VERIFIED CUSTOMER
A+
Tyrone is the best
8/28/2019
Danilo E. VERIFIED CUSTOMER
Nice staff and fast service as promised!
8/28/2019
Hubert C. VERIFIED CUSTOMER
Good job! Thanks
8/28/2019
Andrew L. VERIFIED CUSTOMER
Another great experience with the team. They go above and beyond!
8/28/2019
Clydenia A. VERIFIED CUSTOMER
I was very please with Aaron service and the care given for me. Excellent! Aaron always greet me with a warm smile and he makes sure I get the best service.
8/28/2019
Lisa S. VERIFIED CUSTOMER
Grateful for Tommy's thoroughness. Thanks to him a brake problem I didnt know I had was identified and fixed.
8/28/2019
Allen M. VERIFIED CUSTOMER
Tyrone could not have been nicer. Dropped by car off as instructed & got it back in a timely manner.