The car was misdiagnosed causing a lot of issues and down time. I appreciate SF Honda corrected this at no additional cost.
7/22/2019
Erlinda C. VERIFIED CUSTOMER
Very good customer service. keep up the good work!
7/22/2019
Eric D. VERIFIED CUSTOMER
My only issue is the time it take when you have appointment. I feel because I have Honda doc I'm put on a wait list. 2 hours for oil service and 3 hours for oil and tires change. What is the point on having appointment. I wait and I see other come and go in the waiting room.
7/22/2019
Kathy J. VERIFIED CUSTOMER
Felt I recieved good attention
7/21/2019
Julia K. VERIFIED CUSTOMER
My experience was mixed. I had been in a few months ago for an oil change and 13 point inspection. And then I had been noticing a noise and the rpm's going up and down while idling, so I brought the car in and it was given a diagnostic. Nothing was found. I bring the car back a few weeks later because the noise is louder and the car is dying and now I need $6000.00 of repairs. When I brought it in this last time I called three times before closing to get an update and I was hung up on.I then get a call from Tyrone first thing the next morning explaining the repairs(my Honda is over 200,000 miles) which are much more than the car is worth. The good experience I had was the other service advisor allowing me to store my car there free of charge for one more night. But when I went to pay for the diagnostic Tyrone said " Oh your going to charge this right?" No actually on my debit card. I know my car isn't brand new, but that's what I like about Hondas is there long term reliability. In short, I just don't think I could trust this place again.
7/21/2019
Patricia R. VERIFIED CUSTOMER
Yes, Aaron exceeded my
Estimated service time
To have my airbag replaced
For the second recall
I barely had to wait !
I am always pleased with
The service that I have done
Your people have always
Been professional
Patti
7/21/2019
Kelsey T. VERIFIED CUSTOMER
Aaron was the most helpful person and took my car in when I was in a panic. Fast quick and easy. Wonderful experience.
7/21/2019
Chris M. VERIFIED CUSTOMER
Great service and great customer service.
Thank you!
7/21/2019
Katrina L. VERIFIED CUSTOMER
good service
7/21/2019
Nicholas S. VERIFIED CUSTOMER
Great service, as always!
7/21/2019
Arthur C. VERIFIED CUSTOMER
I was waited for like 6.5 hours ... but all of that was worthted for wait that long cause.. michael weaver he did everything to find whats wrong with car ... im so very very satisfied for all what he did ... michael is the best .. super helpfull and has a great costumer services .. great vives awesome person
7/21/2019
Robin V. VERIFIED CUSTOMER
Excellent service! Very pleased to have this issue finally resolved.
I feel much safer now.
Thanks!
7/21/2019
Demetra S. VERIFIED CUSTOMER
Great job
7/21/2019
Eleandra D. VERIFIED CUSTOMER
Thank you to you all for the good service and kindness.
7/21/2019
Tim C. VERIFIED CUSTOMER
Vic was awesome
7/21/2019
Marcos D. VERIFIED CUSTOMER
Excellent
7/21/2019
Sandy L. VERIFIED CUSTOMER
Very professional and especially great customer s service
And grateful that they helped this old lady back her cat out to the street
Very prompt and appreciated the text
7/21/2019
Tommy H. VERIFIED CUSTOMER
Will be back in the near future.. friendly staffs..!
7/21/2019
Rolando S. VERIFIED CUSTOMER
Michael was extremely helpful in assisting me with repairing the ac in my car.